A COMFORT LIFE REPORT:
Sorrento Retirement Residence vs. Richmond Hill Retirement Residence - Verve Senior Living

SORRENTO RETIREMENT RESIDENCE

Sorrento Retirement Residence, surrounded by beautiful green space in Bolton, blends luxury, comfort, and community to give seniors a resort-style approach to retirement living. Walk in and you'll love the warm, family-oriented environment and thoughtful design throughout, all of it inspired by the charm and vivacità of Sorrento, Italy.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Skill and empathy are the buzzwords you'll hear when seniors and family members describe staff here. Care is enhanced with kindness and a personal touch, a core value of Verve Senior Living, as seen in their communities. One further indication of their expertise is that Richmond Hill Retirement Residence welcomes convalescent stays and respite care. It's a caring community, where kindness is contagious and spreads generously among community members.

SORRENTO RETIREMENT RESIDENCE

Sorrento, what a wonderful place! The staff is incredibly caring, compassionate, and attentive, and the level of care provided has been exactly what my mom needed. From the moment she moved in, we felt welcomed and supported. Knowing that my mom is surrounded by such dedicated staff gives me complete peace of mind. The team truly goes above and beyond to ensure residents feel comfortable, valued, and cared for every day. I am beyond grateful and happy to have my mom at Sorrento. It has been an amazing experience for our family, and I would highly recommend Sorrento to anyone looking for a warm, caring, and supportive retirement residence.

From the moment you step into Sorrento Retirement Residence, you know you’ve found something truly special. There is no place quite like it—this is not just a retirement residence, it’s a vibrant, welcoming community that feels like a luxury resort and a second home all at once. The atmosphere is warm and inviting, and every detail is thoughtfully designed. The architecture and décor are stunning, creating a serene yet sophisticated environment that makes every day feel like a vacation. Whether you’re enjoying a peaceful afternoon in one of the beautiful lounges or taking in the meticulously landscaped gardens, the surroundings are nothing short of breathtaking. What truly sets Sorrento apart, though, is the exceptional quality of life it offers. The dining experience rivals that of a fine restaurant—each meal is prepared with care, beautifully presented, and absolutely delicious. From gourmet entrées to heartwarming comfort food, the culinary team consistently delivers excellence. But it doesn’t stop at the food. The recreation and activity programs are outstanding, offering something for everyone. Whether it’s fitness classes, art workshops, movie nights, guest speakers, or themed socials, there’s always something exciting happening. The community is buzzing with energy and opportunity to connect, explore new interests, or simply enjoy the good life. The amenities are equally impressive—from the state-of-the-art fitness center and spa services to the elegant dining room and cozy library, every space is crafted for comfort and enjoyment. The staff are incredibly kind, attentive, and genuinely care about the residents’ well-being and happiness. Sorrento Retirement Residence isn’t just a place to live—it’s a place to thrive. It’s a one-of-a-kind community where luxury, comfort, and companionship come together in perfect harmony. Simply put, there’s no place like it.

Sorrento Retirement Residence is more than just a beautiful place to live—it’s a true home where family values are at the heart of everything. From the warm welcomes to the genuine connections between staff, residents, and loved ones, you can feel the sense of family the moment you arrive. The environment is inviting and inclusive, making it easy for families to stay involved and feel connected. Whether it’s attending special events, sharing meals, or just dropping by for a visit, families are always embraced with open arms. The staff treats every resident like their own, going above and beyond to create meaningful experiences and a sense of belonging. Add to that the exceptional food, enriching activities, and top-notch amenities, and Sorrento becomes a place where both residents and their families have peace of mind—and joy. It’s not just a retirement residence. It’s a family-focused community where love, care, and connection come first. Truly one of a kind.

These past 4.6 years have been exactly what I wanted for my Mom, which is to ONLY worry about what to wear! She has made many friends, which is so wonderful! She always says that " We are like Family." She is so fond of all the staff members, as well as all the nurses, too! One of her favourite things to do there is BINGO!! I am happy that she is so well taken care of at Sorrento! My mom continues to enjoy living there. I myself have seen many changes, including staff changes. Knowing people who have worked there and also many residents, they have the same concern, which is mainly the food. There have been chefs there who have provided the residents with great nutritious food, and others not as healthy for our loved ones that live there and pay a lot for it. I myself used to enjoy dining there, but honestly, the price for guests has risen a lot since the opening. Other than that, it truly is a beautiful place for the residents! With more and more people moving in, my mom has made many more friends

We recently helped a good friend move to Sorrento Retirement Residence. What a fantastic place if you are of Italian origin. All the staff are friendly and accommodating, and they all went out of their way to make you feel comfortable and welcome. I have to particularly mention Paula Sudano, who gave us a comprehensive tour of the facility and helped us navigate the intricacies of completing the admission forms. Yesterday was moving day, and she brought champagne to toast our friend’s admission. I know that our friend will enjoy the rest of his years there.

My mom loves living at Sorrento Retirement Residence. The staff make her feel special and are always very kind and thoughtful. There are lots of fun activities to choose from and she really enjoys the meals. She also loves being able to see the doctor, get her teeth cleaned and nails done all in the spa area. It’s super convenient. The only changes we would recommend would be increasing ... Read more

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

I recently stayed at the RHRR following hip replacement surgery. I can’t speak highly enough about the care and attention I received while there. All the support staff, PSWs, and nurses were so kind and helpful. Thank you all for the great experience! It was really appreciated especially at a time when I really needed it.

Truly first-class. My dad is incredibly stubborn, and changing residences has been very challenging for him. Anna went above and beyond to make it work….she even offered to bring dinner to our home just to have a conversation with him. Pam, Wendy, and the entire staff are absolutely phenomenal. The atmosphere is warm and welcoming from the moment you walk in. Without a doubt, an exceptional place for seniors in every way.

After researching literally dozens of assisted care facilities in Richmond Hill and the surrounding cities, based on many factors (cost, good reviews, good location, amenities offered, etc.) we ended up choosing the Richmond Hill Retirement Residence for my sister. She has been extremely satisfied since she moved in a few weeks ago. The staff has been amazing, the food has been excellent, the level of care has been top-notch, the residents there are genuinely happy, and the activities offered have been great. I would strongly recommend Richmond Hill Retirement Residence to anyone considering moving into an assisted care facility.

I stayed in one of the respite rooms after my knee replacement surgery. Every staff member I encountered, PSW, Nurse, Office Staff and Receptionist were focused on offering you the best support they could. While physiotherapy was up to you the staff supported every other aspect of your recovery. The meals were very good and I chose to have the meals delivered to my room as I could not bend my knee. I brought a bed table with me so that I could sit up in bed to eat. The PSW also assisted with showering and getting dressed. The nurse checked in twice daily which was comforting to me. There was also a wound nurse provided by the hospital to change the bandages every other day. In addition, you are given an alert fob to wear, which you can press at any time to receive help. so you are really never far from help. The respite room itself is very clean and comfortable however the bed is not a hospital bed so you may want to bring a wedge so you can sit up comfortably and stretch your leg out. The bed can also be used to perform the necessary exercises which is important. There is also seating with a couch, a small kitchenette, and a table so you are not confined to just the bed. There are nice long hallways and other areas which can be used for the walking exercise. I want to thank the staff for providing the care I needed during the first 2 weeks of my recovery.

I was looking for a senior care home and I came across Richmond Hill Retirement Home via Google. Got in touch with Anna and Helen, and they have been extremely helpful in answering all the questions we threw at them. The site visit was very friendly and informative, not to mention the accommodation they are willing to make to meet our needs! Easily the best retirement home in the area especially with the rate they are offering!

Desiree Onistchenko, former manager

Norma Laughlin, daughter of resident

SORRENTO RETIREMENT RESIDENCE

Sorrento brings luxury retirement living to downtown Bolton. Life at Sorrento is all about lifestyle, looking forward to each day and enjoying life surrounded by delightful spaces. Invite your family for a game of pool, a relaxing swim or to enjoy our spectacular views. Making new friends is easy here when you join our free classes, lounge outdoors or decide to hang-out in our bistro or pub. If your family includes a furry-legged loved one, know that we are animal lovers too! Bring your pet to live with you or adopt a new family member while living here. Sorrento offers a range of luxurious and bright suites in a variety of floorplans, sizes, and prices to meet your needs, right in the heart of Bolton.