THE COMFORT LIFE REPORT:The Village of Humber Heights
Lifestyle options:
Independent Living, Assisted Living, Dementia & Memory Care, Long-term Care
Respite care available, Private home-care allowed, Adult day programs onsite, Palliative care available
Cost (from):
$5,070 (retirement), $1,987 (long-term care)
Suites:
233 suites (1-bed, Studio)
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Our Perspective
How we see The Village of Humber Heights
A hallmark of life at The Village of Humber Heights is the village feeling. This residence is ideal for people who miss the old days when life was simpler, and who love to easily socialize with others. The “town square” includes a library, an indoor café, a general store, a chapel and more, creating a cheerfully vibrant village centre where old friends meet up, chat and visit. The bonus, of course, is the presence of professional care staff.
The availability of a full continuum of care here makes it unique. With everything from independent and assisted living through dementia care and long-term care, you never need to move again. Memory care neighbourhoods are a standout, allowing residents with dementia to receive the best care possible thanks to Schlegel's partnership with the Research Institute for Aging at the University of Waterloo.
The staff here focus on offering resident-centered care and on creating a community that feels a lot like an extended family. That’s built into Schlegel’s mission, thanks to being a family-owned company, with a focus on love above everything else. For example, employees' and volunteers’ reviews highlight a focus on service with humility. That philosophy and attitude create a great place for seniors to live and to thrive.
We asked residents and their families about life at The Village of Humber Heights.
Access verified Reviews here
Community’s Perspective
How The Village of Humber Heights sees itself
Who are you as a community?
The Village of Humber Heights is Etobicoke's unique continuum of care residence featuring Retirement Apartments, Full Service Retirement suites with walk out patios, Assisted Care, Memory Care and Long Term Care, plus our Village Town Square and Main Street. Our residence is designed to build community while serving your personal needs. Our friendly, well trained team, includes 24-hour professional nursing staff. Come and discover why "It Takes a Village to Care".
- Opened in: 2007
- Ownership: Private. A member of Schlegel Villages
- Languages Spoken: English
What do you do differently or uniquely well?
At the Village of Humber Heights, life is organized around Schlegel’s Village model, which emphasizes community, relationships, and meaningful daily living. The design, centered around a Town Square and Main Street, creates natural opportunities for people to connect with neighbours, staff, and visitors throughout the day. Rather than an institution, Humber Heights feels like a small town where people can gather, participate in village life, and easily feel engaged. The focus is not only on care, but on purpose, belonging, and daily quality of life.
What supports do you offer residents as they adjust to life there?
When someone moves in, the transition is supported by both the team and the resident welcoming committee members. Shared meals, warm gathering spaces, and the rhythm of daily village life make it easier for new residents to quickly feel at home in their surroundings. Team members learn residents’ preferences, routines, and interests so new people can feel comfortable and confident. Opportunities to participate in activities, programs, and everyday conversations help residents build connections and quickly develop a sense of belonging within the village.
How are residents supported if their needs change?
One of the strengths of the Village of Humber Heights is the continuum of care available within the same campus. Residents can access a range of supports, including retirement living, assisted living, memory care, and even long-term care. As needs change, care plans can be adjusted so residents continue to receive the appropriate level of support. This approach allows many residents to remain within a familiar environment, surrounded by the people and community they already know, which can make transitions easier for both residents and families. It’s also ideal for couples whose care needs differ.
Under what conditions would you advise someone against choosing your community?
Someone who strongly prefers a private lifestyle or minimal interaction may find a different setting more comfortable. The Village of Humber Heights is designed for seniors who like being part of a vibrant community where shared spaces, activities, and daily interactions are part of everyday life. It’s ideal if you appreciate connection, participation, and the feeling of being part of a neighbourhood where residents, families, and team members interact regularly.
What might residents find surprising about your community?
Many people are surprised by how different the environment feels from what they expect of a traditional seniors’ residence. The Village design, with its Town Square, Main Street, and shared gathering spaces, creates an atmosphere that feels more like a small community than a care setting. The layout naturally encourages conversation, activities, and everyday interactions. This helps people remain socially connected and engaged in village life.
How will your community change in the next five years?
Over the next several years, we’ll continue to strengthen opportunities for residents to remain engaged, connected, and supported as their needs evolve. The focus will remain on helping people age in place, maintaining continuity of relationships and environment whenever possible. Programs, wellness initiatives, and community activities will continue to grow as the village evolves, while the underlying goal remains the same: creating a place where residents feel part of a living community.
What five facts about your community should people know?
• The Village of Humber Heights offers retirement living, assisted care, memory care, and long-term care within one campus.
• The community is built around Schlegel Villages’ Village concept, featuring a Town Square and Main Street.
• Professional support is available 24 hours a day.
• The village is designed to help residents age in place while remaining connected to familiar surroundings.
• Community life emphasizes relationships, meaningful activities, and a strong sense of belonging.
Insider Perspectives
Interview videos
What people with insider's knowledge of The Village of Humber Heights shared with Comfort Life.
Brad Bushby of Schlegel Villages speaks about how Schlegel combats ageism and empowers seniors within their villages.
Verified reviews of The Village of Humber Heights
What residents and their loved ones say about The Village of Humber Heights in reviews.
Paul Maly, visitor or friend
"So impressive to see an outdoor concert this afternoon after I was leaving a visit with a friend. Such a great set of amenities that I'd think of moving here eventually! Well done!"Judy Fricker, visitor or friend
"The staff were helpful and courteous. When we first walked in, there was entertainment in the lobby. That was a delight to see so many residents enjoying the music and singing along to "Sweet Caroline". A staff person also refrigerated the dessert we brought for Velma, and labelled the plate. That was very thoughtful!"Chantel Green, family member
"My mother and I attended a tour conducted by Joanne Hernandez. We were both thoroughly impressed with Joanne's knowledge of the facility and residents. We have attended a few tours and always have so many questions. We had no questions after our tour with Joanne! She has the ability to anticipate the needs of her audience, is caring, and radiates positive energy! We left the tour fully informed of the facility and felt the culture at the village of Humber Heights is exactly what our loved one ne..."Lifestyle
Lifestyle options
Independent Living (definition)
Cost from $5,070
Our Becker Neighbourhood is available to those seeking the support they need in order to maintain their independence. Spacious apartments are available in this neighbourhood and include linen laundry and housekeeping, 2 meals per day, 24 hour access to nursing services and complete enjoyment of all amenities and events on Main Street. Additional care levels and medication administration can be provided for an additional fee.
Includes
- Designated dining area
- Meals (2x/day)
- Daily tidy (Extra fee)
- Housekeeping (1x/week)
- Medication administration (Extra fee)
Assistance with
- Bathing (Extra fee)
Independent Living at The Village of Humber Heights falls within the higher monthly costs for retirement communities in Ontario
Assisted Living (definition)
Cost from $6,902
There are two types of assisted care neighbourhoods offered in our community. Our Williamsburg Neighbourhood (starting at $4,307) offers an all inclusive rate which includes all meals, medication administration, 24 hour access to nursing services, assistance with bath or shower once per week in a studio or one-bedroom suite with charming outdoor patio located on the Main Floor of the Village. Our Egerton Neighbourhood (starting at $5,261) offers a higher level of support for residents with a greater need for physical assistance, 3 meals per day, medication administration, 24 hour access to nursing services and a team dedicated to a higher level of service. Our residents living in our Egerton Neighbourhood benefit from a connection to the greater Schlegel Village and Main Street.
Includes
- Designated dining area
- Cancer care
- Diabetes
- Dialysis
- Huntington's Disease
- Multiple Sclerosis
- Stroke care
- Meals (3x/day)
- Daily tidy
- Housekeeping (2x/week)
- Incontinence care (Extra fee)
- Medication administration
- Resident Reminders
Assistance with
- Bathing (1x/week)
- Dressing
- Feeding (Extra fee)
- Transfers (Extra fee)
Assisted Living at The Village of Humber Heights falls within the higher monthly costs for retirement communities in Ontario
Dementia & Memory Care (definition)
Cost from $7,401
Our Emma's Neighbourhood offers a higher level of support designed for those residents living with dementia or Alzheimer’s disease. This neighbourhood is a secure environment, and our dedicated team at the Village is well trained through our LIVING In My Today philosophy. Our residents living in Emma's neighbourhood benefit from a connection to the greater Schlegel Village and Main Street
Includes
- Designated dining area
- Designated floor
- Meals (3x/day)
- Daily tidy
- Housekeeping (2x/week)
- Incontinence care (Extra fee)
- Medication administration
- Resident Reminders
Assistance with
- Bathing (1x/week)
- Dressing
- Feeding (Extra fee)
- Transfers (Extra fee)
Memory Care at The Village of Humber Heights falls within the higher monthly costs for retirement communities in Ontario
Long-term Care (definition)
Cost from $1,987
Our Long Term Care neighbourhoods provide high quality care specialized to meet the needs of our residents. Admission to long term care is managed by the Community Care Access Centre (CCAC). All of our locations offer Long Term Care with the exception of The Village of Arbour Trails.
Includes
- Designated dining area
- Designated floor
- Meals (3x/day)
- Daily tidy
- Housekeeping (7x/week)
- Incontinence care
- Medication administration
- Resident Reminders
Assistance with
- Bathing (2x/week)
- Dressing
- Feeding
- Transfers
Long-term Care at The Village of Humber Heights falls within the higher monthly costs for retirement communities in Ontario
Suites
- Type: 1-bed
- Ownership: Rent
- Cost: $5,261 - $6,412
- Size: 573sq/ft
- Companion fee: +$950
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Full size fridge
- Insuite washer/dryer
- Kitchen
- Personal phone number in room (included)
- Contact:
- Type: Studio
- Ownership: Rent
- Cost: $5,502 - $7,151
- Size: 271sq/ft
- Companion fee: +$1,250
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (included)
- Contact:
- Type: Studio
- Ownership: Rent
- Cost: $7,401 - $7,564
- Size: 311sq/ft
- Companion fee: +$2,172
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Personal phone number in room (included)
- Contact:
Dining
Meal service : Bar, Pub, Table service, Tray service in suite (extra fee), Tray service in suite (included)
Seating type : Assigned seating , Two Seatings
Special diets : Puree foods
Amenities & Services
Residence Amenities & Services
Arts and crafts
Baby center
Billiards
Chapel
Community Garden
Computers
Day care for children
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Games Room
Gift Shop
Hairdresser
Hobby kitchen
Internet
Laundry machines
Library
Mail box
Mail delivery to suite
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Newspapers delivered to concierge
On-site General Store
Onsite foot care
Parking (indoor)
Parking (outdoor)
Party room
Patio/Courtyard/BBQ
Pet friendly
Pond/Lake
Private bus for outings, regular trips
Private dining room for family/friends
Putting Green
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa Services
Spa tub or shower room
Spa/Beauty Salon
Storage lockers
Walking Path
Wellness Center
Wheelchair (electric)
Wheelchair (scooter)
Wheelchair Accessible
Programs & Activities
Arts and Crafts
Assisted Walks/Trails
Bible Classes
Billiards/Pool Tables
Bingo
Bocce Ball
Card Games
Day Trips
Entertainment
Excursions
Exercise Program
Gardening
Golf
Movie Nights
Parties
Religious & Holiday Services
Sewing
Theatre
Volunteering
Weekly Shopping Trips & Excursions
Staff & Care
Staff
| Medical and other support staff | |
|---|---|
| Registered Nurses | 24 hrs/day |
| Registered Practical Nurses | 24 hrs/day |
| Personal Support Workers | 24 hrs/day |
| Doctor | on call & visiting 1x/week |
| Massage Therapist | on call |
| Mobility Specialist | on call |
| Foot care specialist | visiting |
| Dentist | on call |
| Physiotherapist | on call |
| Chiropodist | visiting 1x/month |
Number of care staff:
- Daytime:
- Weekends:
- Nights:
Care services
Care options available:
- Respite care available
- Private home-care allowed
- Adult day programs onsite
- Palliative care available
Health Services:
- Catheter care(with special assistance)
- Cognitively impaired residents(with special assistance)
- Medication charted by electronic pen(with special assistance)
- Medication charted by exception(with special assistance)
- Ostomy care(with government assisted)
- Oxygen assistance(with special assistance)
- Physically challenged residents(with special assistance)
- Vitals monitoring(with special assistance)
Move-in requirements
• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
News
Recent News
Humber Heights Continuum of Care Community
If levels of care which residents require change with time, residents at Humber Heights will not be forced to uproot to a new facility at a different location. Here's why. ... read more.
Accreditation & Associations
Neighbourhood
Neighbourhood
The Village of Humber Heights is located at 2245 Lawrence Avenue West, Etobicoke, Ontario, M9P 3W3.
Compare The Village of Humber Heights with nearby communities
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|---|---|---|
| Queens Estate Retirement Residence - Metta Lifestyles | Independent Living, Assisted Living, Dementia & Memory Care, Long-term Care | Toronto, Ontario |
| Parkland on Eglinton West | Independent Living, Assisted Living, Dementia & Memory Care, Long-term Care | Etobicoke, Ontario |
| Delmanor Prince Edward | Independent Living, Assisted Living, Dementia & Memory Care, Long-term Care | Etobicoke, Ontario |
| Delmanor West Village | Independent Living, Assisted Living, Dementia & Memory Care, Long-term Care | Etobicoke, Ontario |
| New Horizons Tower | Independent Living, Assisted Living, Dementia & Memory Care, Long-term Care | Toronto, Ontario |
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