More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Joseph Chan, family member
My sister had a very enjoyable stay at NHT for 7+ years under the care of the Terrace staff, who had been attentive, responsive, friendly, and caring. Her needs were well attended to, and I highly recommend NHT for both retirement or assisted living. It's a nice building, with good facilities, friendly staff, and extensive recreation programs! Excellent neighbourhood with great public transit, everything within walking distance....what more can one ask for?
Angela Macri, family member
Both my adopted mother and father were residents, first in their own unit, going down to the dining room for meals, which were always balanced and varied, then later, my father was in Assisted Living until he passed at 103. Here he had a nurse's team who supported his every need and whim, always with a smile—along with weekly visits from a competent doctor—all of whom were very communicative with me. Staff throughout the residences were very personable and helpful. There are constant activities and special outside trips for every taste, promoting social, brain, physical, and emotional health. New Horizons Tower was a godsend for me, as I live 3 hours from Toronto; I felt my parents were safe and happy here.
Daphne Loukidelis, family member
Our mother had more than seven happy years of her life at New Horizons Tower before passing away in August. We have only good things to say about the facilities, programs, and, particularly, the compassionate and attentive care she received from staff. As she came to be in her last months and days on the memory care floor (the Oasis), the staff made sure that we also received that same compassion. These are people who are both trained and inclined to meet the needs of residents (and family) no matter where and how they are. We have no hesitation in recommending New Horizons to others.
Grace Mandarano, family member
My mom was loved and well cared for there. Thanks again to Robin and all the staff at NHT. You were HOME to my mom for the past two years.
Paul Engels, family member
Our mother moved in a couple of years ago... New Horizons has turned out to be an amazing place for our mom. She's on the 3rd floor for "memory residents" where she gets friendly and attentive care. The staff are absolutely amazing! They have our mother dressed nicely and always looking her best. They engage her in her favourite game (Scrabble) which she still wins regularly! New Horizons is super-clean, well-organized, and always cheerful. We're very lucky our mother is so happy there.
Bonnie Henry, resident
We moved here from Sault Ste. Marie and we're glad we did. Everything is designed and built and planned for seniors, so that they have just a splendid time here. They have a wellness centre, and with my nursing background, that impressed me. It includes a doctor and a nurse practitioner, with nurses on staff. If you ever have an emergency, you can get help. There's also a closeness to many facilities required by older people. Without even using a bus, we've got banking, a tremendous library just down the street and other things that are just great to have. It's become our home.
Judith MacLeod, family member
We are so glad that our mother had the good fortune to live at New Horizons Tower for 8 years.
The care she received was kind, compassionate and attentive throughout the time that she lived there, which included the pandemic. Everyone was exemplary and fulfilled their responsibilities with care and thoughtfulness. It was a true home for our mother and a blessing for which we are all grateful. I highly recommend this retirement residence without hesitation.
Mark, family member
My father has been living there for almost 4 years ... and we could not be happier with the caring and supportive staff and administrators, the great programs and activities they offer and the wonderful homemade food they serve!
Luis, resident
It is all very beautiful and I am proud to call this home.
John, family member
Throughout his time [here], we knew that [dad] was well cared-for ... My siblings and I are deeply grateful for your kindnesses [and] generosity of spirit.
Dan, family member
We couldn't have asked for more in terms of professionalism, helpfulness, and positive outlook of all the staff.
