A COMFORT LIFE REPORT:
The Residence at Orchards Walk vs. The Heritage - Verve Senior Living

THE RESIDENCE AT ORCHARDS WALK

Moving here is a step into a new way of living that will improve your life in every way. You’ll be surrounded by a spectacular environment, in your suite, throughout the building, and in the community’s riverside setting. While there’s everything you’ll ever need onsite, you can add perks like discounts at local golf courses and restaurants. Kamloops and area residents will be awed by what’s available here, and what luxury you can afford.

THE HERITAGE - VERVE SENIOR LIVING

This community combines exceptional facilities with reasonably priced suites to offer true value in senior care. The focus extends beyond basic physical care to mental and spiritual fulfillment in a genuinely nurturing setting. Families often rave about how their loved ones feel better than they have in years, thanks to the uplifting environment and the good people here.

THE RESIDENCE AT ORCHARDS WALK

We are very happy with our accommodation at The Residence and so happy we have a washer and dryer in our suite, weekly cleaning, underground parking, and fabulous meals that we can adapt to our choice. A beautiful covered deck to enjoy the fresh air and view. The staff are very friendly and work as a team. They remember our names and try to make us happy and we feel like one big family. Everyone looks out for each other. There are lots of amenities and the staff is always open to getting quality entertainment and any of the crafts or interests others want to pursue and share with anyone that is interested. We feel safe and secure.

Very friendly and clean. Food is good. This is my new home can't think of why I would want to change it.

I have lived at the Residence since Jan 2019.....I absolutely love it ....It’s like living in a fabulous, fully equipped apartment in a first-class hotel...Our apts. have a full-sized fridge & stove, a dishwasher, a washer & dryer (in unit), high ceilings& great lighting. Included in our rent is weekly housekeeping, one meal a day...the suppers are really good.....restaurant quality with 5 entrees to choose from....also included are beverages....incredible salads, soups& desserts....the amenities are second to none....a library, a theatre, a workshop, a party room, a full-time hairdresser, underground parking, storage units....beautiful outdoor eating area with fireplace& an abundance of flowers& landscaping....but probably one of the best things about the Residence are the people .....the staff are so friendly, helpful, upbeat & accommodating .....because it’s an independent living facility, the residents are young thinking, friendly, helpful, caring....there are many great activities....crafts, crib, shows, happy hours, entertainers, trivia, afternoon coffee & goodies....there’s NO designated seating at meal time so we have an opportunity to sit with, meet & get to know our neighbours....I feel like I already have a new family...I had no intentions of selling my home & moving in ....all it took for me was an open house ....as soon as I saw what “THE RESIDENCE “ had to offer I knew this was where I wanted to be....the rest is history....so glad I made the transition....it really is AS GOOD AS IT GETS!!!

I love this place. From day one the staff always smile and respond to your needs quickly. The people who live here are very considerate and friendly. The food is fantastic, especially the soup dishes and variety of meals. Glad I chose this place.

I moved into The Residence a year ago and from the first day I have loved living here. Three reasons I chose The Residence were selective seating in dining room so I started sitting with whoever had a spare chair to meet as many of the people as I could and of course found a large group of people as friends. The staff is so friendly and helpful, I went away for five months and when I came back the manager, Jody, brought his truck down to the underground parking to boost my car. Who could ask for more? The choice of dinner and lunch menu is amazing and always tasty, the chef takes our suggestions seriously but really there is so much choice yo can always find something good to eat. The laundry in my room is the third reason I chose The Residence much handier than laundromat. It’s so much fun to go to dinner or the provided entertainment . We have movies on big screen with theatre seats and popcorn, exercise room (I haven’t personally used) large reception areas to entertain our families or guests. As you can tell I’m very happy with my choice to live at The Residence.

Lina Saba, management

Claudia Monsma, resident (2024)

THE HERITAGE - VERVE SENIOR LIVING

My Grandma has been living at The Heritage for over 1 year now. She absolutely loves it! She no longer has to worry about cooking her own meals or cleaning her own suite. She can relax and enjoy her golden years! They have live entertainment multiple times per week, an appointment shuttle, and a saltwater pool! There is so much for her to do...she is never bored! Our family has peace of mind knowing she is cared for. We definitely chose the right place for her to live!

The Heritage is a warm and welcoming community. The staff are compassionate, professional, and always go above and beyond to make residents feel cared for and valued. A beautiful place that truly feels like home.

The Heritage is an amazing place to retire. The staff are all very friendly. Hailey and TJ always go above and beyond and the activity options are great!

My Father resided at this facility for just short of a year. Awesome place... we all thought it was a fantastic place for him.

The Heritage is the pinnacle of senior living in the Okanagan, from the beautiful decor of the building to its location close to many amenities. The in-house dining experience will surely impress the most discerning palates. The staff and management are always happy to assist residents to create a sincere and welcoming environment. My aunt has been living here for half a year and is always on outings and partaking in the various activities.

Jennifer Larose, management

Denise Bergevin, resident (2024)

THE RESIDENCE AT ORCHARDS WALK

The Residence at Orchards Walk in Kamloops offers spacious independent living studios and one- or two-bedroom suites with services including weekly housekeeping, maintenance, and a monthly meal credit. This is independent living at its finest with bright suites, exciting events, and a superior dining experience.

THE HERITAGE - VERVE SENIOR LIVING

The Heritage Retirement Residence: Rural meets sophistication in the heart of West Kelowna. We offer independent and assisted living options for seniors. Our elegance complements the comfort, safety, and fulfilling slate of programs and exceptional amenities. Lounge in our dining room, lawn bowl with friends, relax and enjoy the sun on the patio, or enjoy a swim in the pool! From dining and services to the welcoming team members, we inspire active aging with assisted living support when needed, you can age in place with us! We have kitchenette's and secure parking at The Heritage.

THE RESIDENCE AT ORCHARDS WALK

The Residence at Orchard Walk offers a vibrant, independent living experience with personalized support and a strong sense of community. Residents choose us for our welcoming atmosphere, flexible services, and responsive team. Families appreciate our commitment to dignity, safety, and resident-centered care—where preferences and values guide every decision. What sets us apart is our focus on engagement, transparency, and comfort. From tailored onboarding to ongoing feedback-driven improvements, seniors find a place where they’re heard, respected, and truly at home

THE HERITAGE - VERVE SENIOR LIVING

Our full-service senior living retirement residence is designed to meet the needs of each individual from independent to specialized support. Exceptional Dining: Our resident-centric menus are prepared fresh daily by our professional chefs with inspiration from seasonal ingredients. Life Enrichment: We are a place where you can continue to be you while growing as an individual through a variety of activities and programs designed to empower your mind, body, and spirit.

THE RESIDENCE AT ORCHARDS WALK

At The Residence at Orchard Walk, new residents are welcomed with personalized support to ease their transition. Weekly housekeeping, professional maintenance, and flexible dining allow residents to settle in comfortably. The Resident & Family Champion Program pairs newcomers with peers to help them navigate their new home and build connections. Open communication, bulletin boards, and committee involvement ensure residents feel heard and valued. Families appreciate the individualized care, upscale design, and vibrant lifestyle that make Orchard Walk a preferred choice for retirement living

THE HERITAGE - VERVE SENIOR LIVING

Every team member here at The Heritage takes the extra time and attention to get to know each new resident that comes through our doors. From introducing residents with similar hobbies and special interests to ensuring every aspect of their healthcare and culinary needs are considered, welcoming people to The Heritage is a team effort. As well as our staff, we are lucky to have many on-site resident volunteers who make the extra effort to ensure new arrivals are acclimatizing well to their homes and ensuring everyone feels truly welcome to the family.

THE RESIDENCE AT ORCHARDS WALK

If a resident’s needs change, our team works closely with them and their family to reassess care and adjust services accordingly. If a resident requires a different suite or care level, we guide them through the transition with clear communication and compassion. In cases where needs exceed what we can provide, we assist in finding a suitable PPSL community or care setting. Our goal is to ensure continuity, comfort, and dignity every step of the way.

THE HERITAGE - VERVE SENIOR LIVING

At The Heritage, we take a thoughtful, individualized approach as needs evolve. Our Health and Wellness team works closely with residents and families to reassess and coordinate additional support, ensuring care is introduced in a way that feels seamless and respectful. The goal is to help residents remain comfortable and confident in familiar surroundings while receiving the assistance they need.

THE RESIDENCE AT ORCHARDS WALK

While Orchard Walk offers vibrant independent living, it may not suit seniors needing daily medical care, memory support, or assisted living services. Those seeking 24/7 nursing, personal care, or specialized health programs won’t find them here. Our community emphasizes autonomy, social engagement, and hospitality—not clinical oversight. If a senior values medical supervision over independence, Orchard Walk may not align with their priorities

THE HERITAGE - VERVE SENIOR LIVING

If The Heritage is not the right fit, it may be that your care needs extend beyond Independent or Assisted Living. The Heritage is designed to appeal to a wide range of lifestyles—whether you enjoy expressing your creativity through painting or staying active with mini golf and shuffleboard on the patio.

THE RESIDENCE AT ORCHARDS WALK

New residents at Orchard Walk are often surprised by the warmth and vibrancy of the community. While they may expect a quiet, reserved environment, they discover active recreation programs, friendly staff who know them by name, and a strong sense of belonging. From chef visits during meals to intergenerational activities and staff recognition events, the experience feels more like a lively neighborhood than a typical senior residence

THE HERITAGE - VERVE SENIOR LIVING

The Heritage Retirement Residence offers Respite Stays. Whether it's extra professional assistance during illness or surgery recovery, a respite stay offers all of the comfort, socialization, professional support, and life enrichment of a stay at The Heritage. It's the perfect option for you and your family when you need that extra tender loving care.

THE RESIDENCE AT ORCHARDS WALK

Over the next five years, Orchard Walk will continue evolving as a vibrant independent living community. With sustained high occupancy and strong lead generation, future plans include enhanced resident engagement, refreshed interior design standards, and expanded digital outreach. These efforts reflect our mission to offer autonomy with hospitality, not healthcare. Our vision is to deepen community connections and elevate lifestyle experiences—without compromising independence

THE HERITAGE - VERVE SENIOR LIVING

We’ll continue to strengthen the qualities that matter most to our residents—personal attention, consistent support, and a comfortable daily rhythm. We focus on enhancing the resident experience in ways that feel natural and meaningful, while preserving the sense of home that defines life at The Heritage.

THE RESIDENCE AT ORCHARDS WALK

94 Independent Living Suites
Exclusively designed for seniors who value autonomy, with no assisted or long-term care units.

Enhanced Dining Experience
Meals are prepared on-site by certified cooks, with second servings, dietitian input, and a quiet, welcoming ambiance.

Active Food Council
Residents help shape their dining experience through a food council, boosting satisfaction and menu variety.

Resident Bill of Rights
Every resident is guaranteed dignity, safety, and the freedom to personalize their space.

STRIVE Philosophy
The community lives by STRIVE: Safety, Teamwork, Responsibility, Innovation, Voices respected, and Empathy.

THE HERITAGE - VERVE SENIOR LIVING

1. Peace of mind knowing that each suite has emergency pull-cords, personal pendants for each resident, and round-the-clock care staff on site.
2. Well-appointed kitchenettes for you to maintain your independence and prepare a few of your own meals if interested.
3. Beautiful 2nd floor roof-top patio for you to relax, soak in the sun, or garden.
4. Variety of scheduled bus excursions: weekly trips to the grocery stores, Saturday scenic tours, lunch outings to restaurants and wineries.
5. Our Red Seal Chef takes pride in using locally sourced ingredients. To add a little flare, our team likes to celebrate holidays such as Cinco De Mayo and St Patrick’s Day with holiday fare.