A COMFORT LIFE REPORT:
Sorrento Retirement Residence vs. VIVA Thornhill Woods

SORRENTO RETIREMENT RESIDENCE

Sorrento Retirement Residence, surrounded by beautiful green space in Bolton, blends luxury, comfort, and community to give seniors a resort-style approach to retirement living. Walk in and you'll love the warm, family-oriented environment and thoughtful design throughout, all of it inspired by the charm and vivacità of Sorrento, Italy.

VIVA THORNHILL WOODS

Thornhill Woods is ideal for seniors who have family in Vaughan, Richmond Hill, and Markham, and who want to improve their health and their happiness by living in a high quality environment, with excellent care. The hallmark of life here is the spacious suites and excellent dining, but the good living goes well beyond those features. For starters, there are movie nights in the onsite theatre, an onsite pub, and a café, all part of a thriving community where seniors get the companionship and care they deserve.

SORRENTO RETIREMENT RESIDENCE

Sorrento, what a wonderful place! The staff is incredibly caring, compassionate, and attentive, and the level of care provided has been exactly what my mom needed. From the moment she moved in, we felt welcomed and supported. Knowing that my mom is surrounded by such dedicated staff gives me complete peace of mind. The team truly goes above and beyond to ensure residents feel comfortable, valued, and cared for every day. I am beyond grateful and happy to have my mom at Sorrento. It has been an amazing experience for our family, and I would highly recommend Sorrento to anyone looking for a warm, caring, and supportive retirement residence.

From the moment you step into Sorrento Retirement Residence, you know you’ve found something truly special. There is no place quite like it—this is not just a retirement residence, it’s a vibrant, welcoming community that feels like a luxury resort and a second home all at once. The atmosphere is warm and inviting, and every detail is thoughtfully designed. The architecture and décor are stunning, creating a serene yet sophisticated environment that makes every day feel like a vacation. Whether you’re enjoying a peaceful afternoon in one of the beautiful lounges or taking in the meticulously landscaped gardens, the surroundings are nothing short of breathtaking. What truly sets Sorrento apart, though, is the exceptional quality of life it offers. The dining experience rivals that of a fine restaurant—each meal is prepared with care, beautifully presented, and absolutely delicious. From gourmet entrées to heartwarming comfort food, the culinary team consistently delivers excellence. But it doesn’t stop at the food. The recreation and activity programs are outstanding, offering something for everyone. Whether it’s fitness classes, art workshops, movie nights, guest speakers, or themed socials, there’s always something exciting happening. The community is buzzing with energy and opportunity to connect, explore new interests, or simply enjoy the good life. The amenities are equally impressive—from the state-of-the-art fitness center and spa services to the elegant dining room and cozy library, every space is crafted for comfort and enjoyment. The staff are incredibly kind, attentive, and genuinely care about the residents’ well-being and happiness. Sorrento Retirement Residence isn’t just a place to live—it’s a place to thrive. It’s a one-of-a-kind community where luxury, comfort, and companionship come together in perfect harmony. Simply put, there’s no place like it.

Sorrento Retirement Residence is more than just a beautiful place to live—it’s a true home where family values are at the heart of everything. From the warm welcomes to the genuine connections between staff, residents, and loved ones, you can feel the sense of family the moment you arrive. The environment is inviting and inclusive, making it easy for families to stay involved and feel connected. Whether it’s attending special events, sharing meals, or just dropping by for a visit, families are always embraced with open arms. The staff treats every resident like their own, going above and beyond to create meaningful experiences and a sense of belonging. Add to that the exceptional food, enriching activities, and top-notch amenities, and Sorrento becomes a place where both residents and their families have peace of mind—and joy. It’s not just a retirement residence. It’s a family-focused community where love, care, and connection come first. Truly one of a kind.

These past 4.6 years have been exactly what I wanted for my Mom, which is to ONLY worry about what to wear! She has made many friends, which is so wonderful! She always says that " We are like Family." She is so fond of all the staff members, as well as all the nurses, too! One of her favourite things to do there is BINGO!! I am happy that she is so well taken care of at Sorrento! My mom continues to enjoy living there. I myself have seen many changes, including staff changes. Knowing people who have worked there and also many residents, they have the same concern, which is mainly the food. There have been chefs there who have provided the residents with great nutritious food, and others not as healthy for our loved ones that live there and pay a lot for it. I myself used to enjoy dining there, but honestly, the price for guests has risen a lot since the opening. Other than that, it truly is a beautiful place for the residents! With more and more people moving in, my mom has made many more friends

We recently helped a good friend move to Sorrento Retirement Residence. What a fantastic place if you are of Italian origin. All the staff are friendly and accommodating, and they all went out of their way to make you feel comfortable and welcome. I have to particularly mention Paula Sudano, who gave us a comprehensive tour of the facility and helped us navigate the intricacies of completing the admission forms. Yesterday was moving day, and she brought champagne to toast our friend’s admission. I know that our friend will enjoy the rest of his years there.

My mom loves living at Sorrento Retirement Residence. The staff make her feel special and are always very kind and thoughtful. There are lots of fun activities to choose from and she really enjoys the meals. She also loves being able to see the doctor, get her teeth cleaned and nails done all in the spa area. It’s super convenient. The only changes we would recommend would be increasing ... Read more

VIVA THORNHILL WOODS

Our team member Denise visited Viva Thornhill Woods and was very happy to see an elegant community with warm and friendly staff to greet you. The lounge area invites you to grab a drink, sit down, and listen to the piano.

I recently visited a friend here. I was very impressed by every person on the staff whom I met. Each person was genuinely caring and professional. I enjoyed a lovely lunch served by attentive and friendly dining room staff. The food was delicious (especially the home-made soup) and so beautifully presented that I took a picture.

A couple of months ago my mom came to visit us for a month. We chose to host her at Viva since the facility was much more convenient and prepared for her (no stairs and no bathtub to climb). She not only enjoyed her stay and welcomed us with coffee in every opportunity we picked her up, but also made good friends who invited her to seat with them for lunch or dinner, even though she spoke little English. She enjoyed very much the food, the musical events and the quiet of her spacious room. We all enjoyed the swimming pool with her and felt welcome all the time.

V!VA is a first-class retirement community, supported by a first-class team. In particular, Wendy T, who serves as the Community Relations Manager, is exceptional and has helped make the transition for my parents into the community both a seamless and positive one. Thank you, V!VA, for taking such good care of my mom and dad!

Wendy Teperman, Community Relations Manager at Viva Thornhill Woods Retirement Resident is a beacon of warmth and support. Her unwavering dedication and genuine compassion supported my mother’s first step into the Viva Life! Our tour was so welcoming and a genuine opportunity to see what life would be like living at Viva Thornhill Woods. Wendy embodies the epitome of exceptional service and genuine care. Mom has now comfortably settled into the Viva Life, where she enjoys daily warm greetings, forming new friendships, embraces fresh opportunities, and receives daily support from Wendy, coupled with the remarkable care and friendliness of the staff.

Life at VIVA Thornhill Woods is truly great! It's their philosophy… As a matter of fact, when you call, the first words out of the concierge are "Thank you for calling VIVA Thornhill Woods. How can I make your day great?” They truly strive to do this for their residents and their families. My mom likes participating in the activities. She really looks forward to going on outings and shopping ... Read more

Ellyn Rubin, daughter of resident

SORRENTO RETIREMENT RESIDENCE

Sorrento brings luxury retirement living to downtown Bolton. Life at Sorrento is all about lifestyle, looking forward to each day and enjoying life surrounded by delightful spaces. Invite your family for a game of pool, a relaxing swim or to enjoy our spectacular views. Making new friends is easy here when you join our free classes, lounge outdoors or decide to hang-out in our bistro or pub. If your family includes a furry-legged loved one, know that we are animal lovers too! Bring your pet to live with you or adopt a new family member while living here. Sorrento offers a range of luxurious and bright suites in a variety of floorplans, sizes, and prices to meet your needs, right in the heart of Bolton.