A COMFORT LIFE REPORT:
Sorrento Retirement Residence vs. Southbrook Retirement Residence

SORRENTO RETIREMENT RESIDENCE

Sorrento Retirement Residence, surrounded by beautiful green space in Bolton, blends luxury, comfort, and community to give seniors a resort-style approach to retirement living. Walk in and you'll love the warm, family-oriented environment and thoughtful design throughout, all of it inspired by the charm and vivacità of Sorrento, Italy.

SOUTHBROOK RETIREMENT RESIDENCE

Southbrook is the right place for seniors who want to live in an active, involved community of peers. This home is exceptionally good at welcoming those who are skeptical about moving into seniors' care (trial stays are welcome, and staff is very warm). If making your own meals and doing your own housework has become tiresome, take Southbrook for a test.

SORRENTO RETIREMENT RESIDENCE

Sorrento, what a wonderful place! The staff is incredibly caring, compassionate, and attentive, and the level of care provided has been exactly what my mom needed. From the moment she moved in, we felt welcomed and supported. Knowing that my mom is surrounded by such dedicated staff gives me complete peace of mind. The team truly goes above and beyond to ensure residents feel comfortable, valued, and cared for every day. I am beyond grateful and happy to have my mom at Sorrento. It has been an amazing experience for our family, and I would highly recommend Sorrento to anyone looking for a warm, caring, and supportive retirement residence.

From the moment you step into Sorrento Retirement Residence, you know you’ve found something truly special. There is no place quite like it—this is not just a retirement residence, it’s a vibrant, welcoming community that feels like a luxury resort and a second home all at once. The atmosphere is warm and inviting, and every detail is thoughtfully designed. The architecture and décor are stunning, creating a serene yet sophisticated environment that makes every day feel like a vacation. Whether you’re enjoying a peaceful afternoon in one of the beautiful lounges or taking in the meticulously landscaped gardens, the surroundings are nothing short of breathtaking. What truly sets Sorrento apart, though, is the exceptional quality of life it offers. The dining experience rivals that of a fine restaurant—each meal is prepared with care, beautifully presented, and absolutely delicious. From gourmet entrées to heartwarming comfort food, the culinary team consistently delivers excellence. But it doesn’t stop at the food. The recreation and activity programs are outstanding, offering something for everyone. Whether it’s fitness classes, art workshops, movie nights, guest speakers, or themed socials, there’s always something exciting happening. The community is buzzing with energy and opportunity to connect, explore new interests, or simply enjoy the good life. The amenities are equally impressive—from the state-of-the-art fitness center and spa services to the elegant dining room and cozy library, every space is crafted for comfort and enjoyment. The staff are incredibly kind, attentive, and genuinely care about the residents’ well-being and happiness. Sorrento Retirement Residence isn’t just a place to live—it’s a place to thrive. It’s a one-of-a-kind community where luxury, comfort, and companionship come together in perfect harmony. Simply put, there’s no place like it.

Sorrento Retirement Residence is more than just a beautiful place to live—it’s a true home where family values are at the heart of everything. From the warm welcomes to the genuine connections between staff, residents, and loved ones, you can feel the sense of family the moment you arrive. The environment is inviting and inclusive, making it easy for families to stay involved and feel connected. Whether it’s attending special events, sharing meals, or just dropping by for a visit, families are always embraced with open arms. The staff treats every resident like their own, going above and beyond to create meaningful experiences and a sense of belonging. Add to that the exceptional food, enriching activities, and top-notch amenities, and Sorrento becomes a place where both residents and their families have peace of mind—and joy. It’s not just a retirement residence. It’s a family-focused community where love, care, and connection come first. Truly one of a kind.

These past 4.6 years have been exactly what I wanted for my Mom, which is to ONLY worry about what to wear! She has made many friends, which is so wonderful! She always says that " We are like Family." She is so fond of all the staff members, as well as all the nurses, too! One of her favourite things to do there is BINGO!! I am happy that she is so well taken care of at Sorrento! My mom continues to enjoy living there. I myself have seen many changes, including staff changes. Knowing people who have worked there and also many residents, they have the same concern, which is mainly the food. There have been chefs there who have provided the residents with great nutritious food, and others not as healthy for our loved ones that live there and pay a lot for it. I myself used to enjoy dining there, but honestly, the price for guests has risen a lot since the opening. Other than that, it truly is a beautiful place for the residents! With more and more people moving in, my mom has made many more friends

We recently helped a good friend move to Sorrento Retirement Residence. What a fantastic place if you are of Italian origin. All the staff are friendly and accommodating, and they all went out of their way to make you feel comfortable and welcome. I have to particularly mention Paula Sudano, who gave us a comprehensive tour of the facility and helped us navigate the intricacies of completing the admission forms. Yesterday was moving day, and she brought champagne to toast our friend’s admission. I know that our friend will enjoy the rest of his years there.

My mom loves living at Sorrento Retirement Residence. The staff make her feel special and are always very kind and thoughtful. There are lots of fun activities to choose from and she really enjoys the meals. She also loves being able to see the doctor, get her teeth cleaned and nails done all in the spa area. It’s super convenient. The only changes we would recommend would be increasing ... Read more

SOUTHBROOK RETIREMENT RESIDENCE

I have a unique perspective and can review Southbrook from two different experiences. My grandmother was a resident from 2010 to 2017. She was not looking forward to moving from her own condo at all, and we had another place closer to where she was living set up for her. She sold her home before, so that place was not available, and I had toured about 20 homes in the year before she needed to move. Southbrook was my favourite for many reasons: the size, the friendliness, the feeling we got when we walked in, the rooms, the amenities, and it is very close to where the rest of her family lives. The price was right, too! I called Southbrook in a panic, and we were lucky that there was an independent living spot that would be ready for her. So, we went ahead and took that spot and moved her in. The entire process was incredible. The room was beautiful and clean, the employees helped us with the logistics, and my grandmother was very, very happy for the 7 years she lived there. Eventually she went downstairs to the assisted living inside hallway and was treated with kindness and compassion. She passed away while living in the assisted living The nurses, PSWs and every single person we encountered those 7 years were just exceptional. The food is also a massive hit! My grandmother gained weight very quickly and her entire outlook was positive and energetic. She started to go for walks outdoors, trips with her friends and took part in the activities. She always said she felt blessed to have found such a wonderful place. Moving on to right now: I am in the process of arranging new living arrangements for my father, and it has been a whirlwind. Everything has had to happen very quickly. Again, we were blessed that there was a spot available immediately, and Southbrook worked with me at warp speed to help make this happen. Not only were they all incredibly kind and proactive, but Safina was helpful in helping me secure an incredible mover (Lina) and worked with my father and me to help us feel safe, welcomed and comfortable. This experience is very different in that the needs are different and confusing for me and my dad. Safina has just been a Godsend in helping us navigate the entire journey. My dad was very nervous and scared about leaving his home, but when we toured, she made sure to introduce my dad to many different residents, and they were all open and welcoming. He already feels like he belongs. The PSWs and nurses he met promised him that they would make sure he felt supported and cared for. I know this will be the case, since my grandmother already had that experience, but also because I have a few friends who chose Southbrook for their family members based on my personal reviews, and they are ecstatic with their choice. This journey for families is filled with uncertainty and nervousness. I wish there were more Southbrooks.

I’m a resident of Southbrook Retirement Residence, and I have been here for over 6 years. I am very happy to live here and wholeheartedly recommend it to anyone looking for a nice, comfortable home.

Southbrook Retirement Residence is truly an unexpected hidden gem!! I moved my Uncle in about a month ago and I simply can't say enough good things about my experience. The staff (from the top to the bottom) have been nothing but positive, supportive, and compassionate. It really does feel like a genuine caring community, and my Uncle is thriving now because of it. I look forward to visiting him just to see everyone! If I could give infinity stars, I would!

Southbrook Retirement Home is wonderful, and I enthusiastically recommend them. My Mom recently moved into the Assisted Living Area. All of the staff have gone above and beyond and always exceed our expectations. What impressed me the most was how they quickly recognized my Mom’s needs and made many adjustments to meet them. Caregivers provide essential support, care, compassion, and patience. At Southbrook, all of the staff have these wonderful qualities. When my Mom was welcomed into the Southbrook family, it wasn’t just my Mom they welcomed, our whole family feels like it’s home. Many thanks to everyone at Southbrook. I feel so blessed that my Mom receives outstanding care.

Southbrook and the entire team made the last three years of our mum's life an absolute joy. As a family, we are forever grateful for the quality of care provided and the kindness and professionalism of the staff who always welcomed my family at every visit. Saffina was instrumental in helping us make difficult decisions with compassion and integrity, and this speaks well of the entire Southbrook community. The Naidu family is forever in your debt. Thank you, Everyone!

SORRENTO RETIREMENT RESIDENCE

Sorrento brings luxury retirement living to downtown Bolton. Life at Sorrento is all about lifestyle, looking forward to each day and enjoying life surrounded by delightful spaces. Invite your family for a game of pool, a relaxing swim or to enjoy our spectacular views. Making new friends is easy here when you join our free classes, lounge outdoors or decide to hang-out in our bistro or pub. If your family includes a furry-legged loved one, know that we are animal lovers too! Bring your pet to live with you or adopt a new family member while living here. Sorrento offers a range of luxurious and bright suites in a variety of floorplans, sizes, and prices to meet your needs, right in the heart of Bolton.