A COMFORT LIFE REPORT:
Queens Estate Retirement Residence - Metta Lifestyles vs. Sagecare 147 Elder Street

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

Queens Estate is an exceptionally well-organized care community, given its newness. We think that comes from Metta Lifestyles’ decades of experience offering senior care. Here, you’ll find a cosy, familiar environment, comforting to those needing assistance or dealing with symptoms of dementia or Alzheimer’s Disease. It’s unique among area retirement homes in offering of a range of care options. Aside from personal assistance and memory care, the variety of stay options includes convalescent and guest stays as well as the provision for hiring your own home care. They're welcoming and flexible.

SAGECARE 147 ELDER STREET

Sagecare 147 Elder Street brings to bear all the latest innovations and approaches in memory care building design and compassionate care, in a setting focused solely on dementia care. It’s a beautiful building both inside and out, and there’s also delicacy in the care given to residents here, administered by devoted staff, specially prepared and trained to help them. Over 20 years of experience is brought to bear in every nuance of living here.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

To the wonderful UHN team! Thank you so much for showing such care, patience, kindness, and support during my mom and dad's stay here. Our family is very grateful and remembers your kindness!

Very clean, very friendly, with lots of activities. Staff are incredibly friendly and easy to work with

My mother has been living at Queen’s Estate for the past 1.5 years and was recently accepted at long-term care. She is 80 years old, has dementia and is exit-seeking. The staff have been really great here. They have been professional and have communicated very well about my mother’s needs. You can see that the ladies who took care of my mother really cared about her. I felt that my mother was safe in this place, and I would recommend it for anyone with an elderly parent who needs extra care and attention.

Moving my mom from her longtime home to a memory care retirement community was an emotional transition. After visiting a few other places, Queens Estate immediately felt right. From day one, Agnes, Sharon, Ivie, and the entire staff treated my mom with kindness, patience, and respect. While adjusting to her new home came with challenges, seeing how the staff treat her like family has been truly heartwarming. The consistent care and thoughtful updates have given me peace of mind as she settles in, becomes more comfortable, and stays engaged with activities that keep her mind active.

The staff at Queen's Estate are incredibly caring and committed to making this a home for our mother. Moving our mom, who is on a journey with dementia, into a care home was difficult. The staff at Queen's has made the transition a lot easier for mom and us.

Michelle Bergman, management

SAGECARE 147 ELDER STREET

Highly-trained staff, very caring environment, exceptional programming that allows loved ones to stay meaningfully engaged and included.

Extremely professional and genuinely caring staff supported by a great management team.

Excellent, personal care for elderly residents with dementia. Wonderful staff, constant attention and programming to keep the residents as engaged as possible.

Julia Burchmore, daughter of resident

Robert Harris, husband of resident

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

Conveniently located off the 401 and minutes from Humber Hospital, Queens Estate is a brand-new continuum of care community with superb care services and a state-of-the-art memory care program. We offer flexible care service options that suit our residents evolving needs. Our community offer spacious amenities, such as a theatre, manicured outdoor gardens and vaulted-ceiling dining room. Our memory care program offers a resident-centric approach that celebrates their life’s journey.

SAGECARE 147 ELDER STREET

Located in a residential neighborhood across the street from a park, 147 Elder St. provides a home like environment exclusively for dementia care.  In our community, dementia is the rule not the exception.  It’s just life. Working with elders experiencing dementia for over 20 years, we know that there is virtually no situation in which their condition can be called stable, simple or predictable.  Our skilled nurses can distinguish between emerging medical problems and evolving behavioral changes ensuring all our elders get the care they need. Every member of our community is well-known, honored, respected and loved. 

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

Queens Estate is more heavily known for our Metta Memory Program and how our Residents are integrated within each level of care.

SAGECARE 147 ELDER STREET

With over 20 years of experience in providing dementia care, Sagecare stands unique as one of the few purely dementia care retirement homes in the GTA. Everything from our physical layout and lighting to our holistic approach to care and therapeutic activities is tailored to those living with dementia.

Our residents spend their days on our main floor enjoying therapeutic recreation activities, exercise programs, music therapy, art therapy, and a wide range of other programming tailored to their abilities. Our experienced staff partner with family members to provide truly person-centered care and programming.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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SAGECARE 147 ELDER STREET

Prior to move in Sagecare works extensively with families to better understand the future resident. Families help to establish day-to-day routines, preferred foods, activities, and music, and known triggers. This information is used to structure the resident's daily routine and activities.

Upon admission Sagecare provides overnight a one to one personal support worker overnight for the first two nights to better understand the resident's sleep patterns and ensure they're safety.

We understand that visits can be difficult for families during the transition period. Our team facilities visits with the new resident to help both families and residents feel more at ease with the move.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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SAGECARE 147 ELDER STREET

Because dementia is progressive and unpredictable, our care plans are constantly evolving, adapting daily routines, therapies, and approaches to meet each resident where they are. Our low staff-to-resident ratio allows us to respond quickly and personally, while maintaining consistency and familiarity. Families are closely involved throughout, so care remains aligned with the resident’s history, preferences, and evolving needs.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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SAGECARE 147 ELDER STREET

Sagecare is designed exclusively for individuals experiencing cognitive decline, where specialized care, structured routines, and therapeutic programming are part of daily life. We’re best suited for families seeking a highly focused, relationship-driven approach to memory care, rather than a general retirement setting. Someone who needs light assistance or who is fully independent will be better suited to one of the numerous excellent retirement homes in our contact network.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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SAGECARE 147 ELDER STREET

Sagecare recognizes that dementia has tremendous effects on the family of the resident and they require support as well. Sagecare has an onsite social worker who works with families, holds monthly support groups, and provides one-to-one therapy and counselling to our families.

Our core team of nurses, personal support workers, dietary staff, and housekeepers have been with Sagecare for over 10 years. It's this experienced team of staff that helps take the care element away from families and give them the opportunity to be a loved one.

We also have a robust family council who helps our new families with integrating into our community, and supports them through the transition.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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SAGECARE 147 ELDER STREET

We’ll continue to build on over 20 years of specialized dementia care, refining our person-centred approach as best practices evolve. That includes expanding tailored environments, like our newer memory care spaces for different stages of dementia, and continuing to invest in staff training and therapeutic programming. Our focus will remain the same: creating a home where residents are understood, families feel supported, and care adapts thoughtfully to each stage of the journey.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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SAGECARE 147 ELDER STREET

1. Over 20 years of experience focusing exclusively on dementia care.
2. Our team involves the family in all stages of care and recreation.
3. We utilize a holistic approach to care involving the resident's environment, previous experiences, and milestones.
4. External services are brought onsite for our residents. Our team brings chiropody, dental work, medical imaging, and other specialist onsite for our residents.
5. The home is designed to provide our residents with a home-like setting.