A COMFORT LIFE REPORT:
Delmanor Wynford vs. Shepherd Terrace

One-to-one comparison


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SHEPHERD TERRACE

Shepherd Terrace is ideal for senior Scarborough (and area) Christians who want to have everything at hand in a loving community. The village-style atmosphere here creates a safe oasis for seniors, where they truly have everything they need or can imagine all in one place. There's a wellness clinic, the swimming pool, a pharmacy, a hair salon, and so much more. With care on hand and conveniences both inside and just outside Shepherd Village, you truly have everything you need here.

WHAT PEOPLE SAY

WHAT PEOPLE SAY

DELMANOR WYNFORD

My husband and I moved into Del Manor Wynford just over a year ago, and I can say without hesitation that it's the best thing we could have done. The units are lovely, and the entire building is beautifully maintained. And the food!!! It's fantastic. The variety is endless with delicious daily specials and the accommodation of any dietary restrictions you might have always taken into account. But the best thing about being here is the kind and caring staff. Everyone works so hard to keep the residents happy and comfortable, and they are always looking for ways to make sure you have the best experience possible. On that note I'd like to give a special shout-out to our wonderful concierge, Imtiaz, who treats everyone like family and goes out of his way to help you with any concerns you might have. There are also lots of different activities you can take part in, such as card games, Bingo, and more. There are movies and entertainment as well. The residents I've met are easy to get along with, and several have become very close friends. So if you are looking for a retirement home where you can feel comfortable and respected, I strongly suggest you take the time to check Del Manor Wynford out. I know you won't be disappointed.

I have lived in Delmanor Wynford for almost 3 years now. I am delighted with the entire experience, everyone on the Staff, and their services. They all are all kind, thoughtful, happy, and fully qualified in providing their services. From the moment that they each meet you, they remember your name, your meal preferences, and your special medical needs. All of the residents are very interesting, have amazing life experiences to share, and become wonderful friends to know and to share your experiences with. The food selection is varied, is well-prepared, and is served with fun and laughter. In short, I am delighted to be able to live here!

I am a resident of Delmanor Wynford and have never felt so pampered! Until my move in January, I did my own cooking, cleaning etc. Now I get weekly housekeeping, including linen laundry, wonderful meals, a wide range of activities and entertainment to choose from, and medical assistance on call. Staff is amazing! Everyone greets you by name and goes out of their way to make you feel at home. You can tell that I am very happy to be part of my Delmanor Wynford home.

I personally recommend reaching out to the amazing Manager at Delmanor, Iryna Horyacheva. Give her a call to book your tour, you will be happy to see how life looks there for you or your loved ones! When I visited, I was truly impressed by the warm and welcoming atmosphere. The happy faces of the residents and staff say it all, this means so much for our senior relatives.

On my recent visit to Delmanor from the moment I walked in the building the front desk staff was very courteous and friendly. All of the staff members were very kind to my grandmother and I was happy to see she feels at home. I have no concerns about the treatment and I am happy to know such amazing staff exists at Delmanor!

SHEPHERD TERRACE

In April 2018, I became acquainted with Noreen Brooker, the general manager of Shepherd Terrace, a retirement home/assisted living residence of Shepherd Village. Mark Burke was 93 years old. I was his dear friend turned family, caregiver, and overseer of all things. In May 2018, I was scheduled to travel overseas for 34 days. I left knowing Mark would be well cared for and safe under Noreen’s leadership. Noreen is a kind, caring, compassionate, and highly efficient person. Her responsibilities demanded much from her, yet she consistently ensured that her entire team — nurses, PSWs, cleaning staff, activation staff, and others — treated every resident of the Terrace with dignity, respect, kindness, and genuine care. Whenever I had a concern, I knew I could reach out to Noreen. She would listen, investigate thoroughly, and persevere until the desired outcome was achieved. Mark was exceptionally well cared for, greatly respected, and genuinely loved. He often referred to the building as a “high-class hotel,” which always made us smile. Mark passed away in 2023. I will never forget the nurses and PSWs who surrounded his bedside while he was in crisis. They stayed with him, comforting and caring for him until EMS arrived to take him to the hospital. I remain deeply grateful for Noreen’s leadership, compassion, and example, which clearly carried through to her staff and created such a loving and supportive environment. With Noreen’s assistance, I was able to donate and direct half the funding needed to spearhead the creation of the "Games Room" for the residents of the Terrace. Mark loved playing games, especially Trivia, and it brings me joy knowing that others continue to benefit from that special space. Today, I continue to visit the Terrace weekly in an official capacity with my St. John Ambulance Therapy Dog, Chloe. Noreen, Chloe, and I have formed a very special relationship on many levels, and the love, kindness, and respect she has shown us over the years is truly immeasurable. There is a beautiful life after work, and I wish Noreen a retirement filled with joy, travel, relaxation, entertainment, cherished friendships, good health, and long walks with her two beloved furbabies. Noreen, you have left a remarkable legacy and very big shoes to fill. Your Terrace friends will undoubtedly look forward to your visits as you begin this wonderful new chapter in your life.

My mother has been in Shepherd Terrace for 4 years . She is a very old Chinese lady. Despite [the fact that] she doesn’t speak English at all, by her body gestures, she has high respect and care from all the staff. The cleanliness of the facilities is super, and the Social Activity coordinator, Vivian, is trying her best with the programming and always has a smile on her face.

Thank you to the beautiful staff in the Lodge on the 6th floor who took care of my mom. Gloria, Roxanne, Jennifer, Rowena..my heart is so full of gratitude for the kindness, love, patience, and care you showed to my mom. She could not have been in better hands. You all went above and Beyond and exemplified excellence and pride in your wonderful work. May God shine His blessings upon you all

My Mom lived here for over 30 years. She loved it. I was so grateful for the care she had there. She made lots of friends with staff and residents. Grateful for all the support.

The cafe is great. The daily specials are delicious and the burgers they serve are the best anywhere. They even have Starbucks!

 
Read all reviews
Read all reviews
  • DESCRIPTION

     

    Delmanor Wynford

    DELMANOR WYNFORD

    Shepherd Terrace

    SHEPHERD TERRACE

    Description

    DELMANOR WYNFORD

    Tridel-inspired retirement living in the heart of Don Mills. Offering Independent and Supportive Living options. Our spacious One & Two bedroom suites feature kitchenettes with granite countertops and in-suite washer and dryers. Our LivingWell coach focuses on Health & Wellness, while our Red Seal Certified Chefs assure culinary excellence in the dining room. Enjoy concierge services, library with computers, pub, fireside lounges, salon, gourmet kitchen, conservatory, card and games lounge, building-wide emergency response system, movie theatre, chapel, LivingWell centre, scheduled bus excursions, a landscaped rooftop terrace with putting green and bocce court.

    SHEPHERD TERRACE

    Shepherd Terrace is a welcoming and professionally staffed retirement residence The residence offers both independent living, for those wanting modest support, and assisted living for seniors wanting support with daily living activities. Enjoy many services and amenities onsite including membership in our Health & Fitness Centre, indoor salt water pool, pharmacy, hair salon and spa, church services, immaculately maintained grounds, dynamic recreation programming and much more. Shepherd Terrace is part of Shepherd Village, Toronto’s largest not-for-profit seniors community and dedicated to the well-being of seniors since 1961. Call today for your private tour.

    What do you do differently or uniquely well?

    What do you do differently or uniquely well?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    Shepherd Terrace is part of Shepherd Village, a caring Christian and Toronto’s largest not-for-profit seniors’ community.

    Shepherd Terrace conducted a resident satisfaction survey in March 2023 and asked, “What do you like best about living at Shepherd Terrace?” The top response was that it is a friendly and welcoming atmosphere. We also asked, “Do you feel safe living here?” and “Are you satisfied with your suite?” We’re pleased to report that 100% of respondents answered YES to both questions.

    What supports do you offer residents as they adjust to life there?

    What supports do you offer residents as they adjust to life there?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    New residents at Shepherd Terrace are a part of our Welcome Program which provides:
    • A meet and greet with existing residents and department heads such as Recreation, Nursing, Dining, and Spiritual Life
    • Resident Handbook helping to answer any questions about services and support
    • Personalized welcome gift
    • Reserved meal seating with residents of similar interests
    • Welcome package from the General Manager and Leadership Team
    We look forward to welcoming you home!

    How are residents supported if their needs change?

    How are residents supported if their needs change?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    At Shepherd Terrace, we understand that the needs of our residents can evolve over time. To ensure they continue to receive the care and support they need, we offer a range of additional à-la-carte services that can be easily integrated into their personalized care plans. Whether it's occasional help or more comprehensive care, Shepherd Terrace offers services designed to meet evolving needs with compassion and respect.

    Under what conditions would you advise someone against choosing your community?

    Under what conditions would you advise someone against choosing your community?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    We strive to provide a supportive and welcoming environment where residents can thrive, but there are certain situations where our retirement residence, Shepherd Terrace, may not be the best fit. If a potential resident is actively exit-seeking, requires a two-person assist for mobility, or is no longer weight-bearing, we may advise that a care setting with more advanced support is better suited to their needs.

    What might residents find surprising about your community?

    What might residents find surprising about your community?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    Residents are delighted to discover just how much there is to do at Shepherd Village. There are many different groups and activities to participate in, and extensive amenities including a saltwater pool and fitness centre. The dedicated Chapel is welcoming both residents and our community plus our Spiritual Life team available 7 days a week offering pastoral care. Our Courtyard Cafe provides a chance to catch up with friends and family over a coffee or meal together, and the beautiful gardens and walkways are perfect to enjoy a stroll or relaxing visit. There’s something to relish in every single day.

    How will your community change in the next five years?

    How will your community change in the next five years?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    In the next five years, Shepherd Village will continue to grow and evolve to better serve our residents. We’re excited to be adding another life lease building to our property, providing more opportunities for individuals to join our community. Additionally, we’re exploring more dementia care options to ensure we can meet the needs of residents with varying levels of cognitive care. We’ll also be welcoming a new medical office, which will provide onsite doctors and a variety of medical services, making it even easier for residents to access the healthcare they need right here at Shepherd Village. As we grow, we remain committed to maintaining the high standards of care that have always defined us.

    What five facts about your community should people know?

    What five facts about your community should people know?

    DELMANOR WYNFORD

    Information not available

    SHEPHERD TERRACE

    • Shepherd Terrace is a 140-suite retirement residence offering independent and assisted living.
    • Welcome to village life! Shepherd Terrace is part of Shepherd Village, Toronto’s largest not-for-profit seniors’ community.
    • Shepherd Village is a Caring Christian Seniors’ Community welcoming people of all faiths. Our Spiritual Life Team serves people of all denominations 7 days a week. You choose how, or if, to participate.
    • Our range of amenities will impress you! There’s something for everyone to discover and enjoy!
    • Professional and dedicated nursing staff work with assisted living residents, and their families, to develop a detailed plan of care to ensure residents are cared for according to their unique needs.

  • Levels of care

     

    Delmanor Wynford

    DELMANOR WYNFORD

    Shepherd Terrace

    SHEPHERD TERRACE

    HEALTH SERVICES AVAILABLE

    HEALTH SERVICES AVAILABLE

     
     

    Catheter care

     

     

    with special assistance

     

    Cognitively impaired residents

     

    Not available

     

    with no special assistance

     

    Feeding tube assistance

     

     

    with no special assistance

     

    Medication charted by electronic pen

     

     

    Not available

     

    Medication charted by exception

     

     

    with special assistance

     

    Ostomy care

     

     

    with special assistance

     

    Oxygen assistance

     

    with special assistance

     

    with special assistance

     

    Physically challenged residents

     

     

    with special assistance

     

    Vitals monitoring

     

    with special assistance

     

    with special assistance

    Care options

    Care options

     
     

    Guest stays available

     

    $170 /day (14-60 days)

     

    $80/day (1 days)

     

    Respite care available

     

    $210 /day (14-60 days)

     

     

    Convalescent care

     

     

     

    Private home-care allowed

     

     

     

    Adult day programs onsite

     

     

     

    Palliative care available

     

     

    Independent Living

    Independent Living

     
     
     

    Cost from

     

    $6,295

     

    $4,065

     

    Designated dining area

     

    Yes

     

    Yes

     

    Meals

     

    Included (3x/day)

     

    Included (3x/day)

     

    Meals credits

     

    Not available

     

    Not available

     

    Daily tidy

     

    Extra fee

     

    Extra fee

     

    Housekeeping

     

    Included (1x/week)

     

    Included (1x/week)

     

    Bathing assistance

     

    Extra fee

     

    Not available

     

    Medication administration

     

    Extra fee

     

    Extra fee

    Assisted Living

    Assisted Living

    Not available  
     
     

    Cost from

     

     

    $4,685

     

    Designated dining area

     

     

    Yes

     

    Cancer care

     

     

    Not available

     

    Diabetes

     

     

    Not available

     

    Dialysis

     

     

    Not available

     

    Huntington's Disease

     

     

    Not available

     

    Multiple Sclerosis

     

     

    Not available

     

    Stroke care

     

     

    Not available

     

    Meals

     

     

    Included (3x/day)

     

    Meals credits

     

     

    Not available

     

    Daily tidy

     

     

    Not available

     

    Housekeeping

     

     

    Included (1x/week)

     

    Bathing assistance

     

     

    Included (1x/week)

     

    Dressing assistance

     

     

    Extra fee

     

    Feeding assistance

     

     

    Extra fee

     

    Incontinence care

     

     

    Extra fee

     

    Medication administration

     

     

    Extra fee

     

    Resident Reminders

     

     

    Extra fee

     

    Transfer assistance

     

     

    Extra fee

  • Staffing

     

    Delmanor Wynford

    DELMANOR WYNFORD

    Shepherd Terrace

    SHEPHERD TERRACE

     

    Registered nurse

     

     

     

    Registered practical nurses

     

     

    24 hours/day

     

    Personal support workers

     

     

    24 hours/day

     

    Doctor

    Visiting 1 time/week

    Visiting 1 time/week

     

    Health & Wellness Team

    On call

     

    Sleep Expert

     

    Massage Therapist

    Visiting 1 time/month

     

    Geriatric Pharmacist

     

    Mobility Specialist

     

    Foot care specialist

    Visiting 1 time/month

     

    Dentist

    Visiting 1 time/month

     

    Physiotherapist

    Visiting 1 time/week

     

    Chiropodist

    Visiting 1 time/month

  • Amenities and services


    Delmanor Wynford

    Shepherd Terrace

    24-hr concierge

    - -

    Arts and crafts

    Baby center

    - -

    Billiards

    Chapel

    Community Garden

    Computers

    Day care for children

    - -

    Emergency call system (pendent)

    Emergency call system (pull-cord in room)

    -

    Fitness Studio

    Games Room

    Gift Shop

    -

    Hairdresser

    Hobby kitchen

    -

    Hot Tub

    - -

    Internet

    Laundry machines

    Library

    Mail box

    Mail delivery to suite

    - -

    Mail to concierge

    -

    Movie theatre

    -

    Newspaper delivery available to suite

    Newspapers delivered to concierge

    On-site General Store

    Onsite foot care

    Out patient programs

    - -

    Parking (indoor)

    -

    Parking (outdoor)

    -

    Party room

    Patio/Courtyard/BBQ

    Pet friendly

    Pond/Lake

    - -

    Pool - indoor

    -

    Pool - outdoor

    - -

    Private bus for outings, regular trips

    -

    Private dining room for family/friends

    Putting Green

    Recreation facilities onsite

    Religious Services & Holiday Celebrations

    Spa Services

    -

    Spa tub or shower room

    -

    Spa/Beauty Salon

    Storage lockers

    Virtual concierge

    - -

    Walking Path

    Wellness Center

    Wheelchair (electric)

    Wheelchair (scooter)

    Wheelchair Accessible

    -
     

    Delmanor Wynford

    DELMANOR WYNFORD

    Shepherd Terrace

    SHEPHERD TERRACE

    Programs and Activities

    Programs and Activities

    DELMANOR WYNFORD

    • Arts and Crafts
    • Assisted Walks/Trails
    • Billiards/Pool Tables
    • Bingo
    • Bocce Ball
    • Brain Fitness
    • Card Games
    • Continued education
    • Day Trips
    • Entertainment
    • Excursions
    • Exercise Program
    • Gardening
    • Golf
    • Movie Nights
    • Parties
    • Religious & Holiday Services
    • Resident social / activity club
    • Sewing
    • Theatre
    • Volunteering
    • Weekly Shopping Trips & Excursions

    SHEPHERD TERRACE

    • Arts and Crafts
    • Assisted Walks/Trails
    • Bible Classes
    • Billiards/Pool Tables
    • Bingo
    • Brain Fitness
    • Card Games
    • Day Trips
    • Entertainment
    • Excursions
    • Exercise Program
    • Gardening
    • Golf
    • Horseshoe Pits
    • Movie Nights
    • Parties
    • Religious & Holiday Services
    • Resident social / activity club
    • Sewing
    • Shuffleboard
    • Swimming
    • Volunteering
    • Weekly Shopping Trips & Excursions
  • Suites / Units

     

    DELMANOR WYNFORD

    TypeOwnershipCostSize
    1-bedroom + den Rent $8,095/month 790 to 810 sq ft
    1-bedroom + den Rent $7,495/month 780 to 810 sq ft
    2-bedroom Rent $8,695/month 850 to 1130 sq ft

    SHEPHERD TERRACE

    TypeOwnershipCostSize
    Studio Rent $4,065/month 256 sq ft
    1-bedroom Rent $6,130/month 450 sq ft
    1-bedroom Rent $5,755/month 450 sq ft
    1-bedroom Rent $5,530/month 506 sq ft
    Studio Rent $4,685/month 231 sq ft
    1-bedroom Rent $6,120/month 450 sq ft
    Studio Rent $5,660/month 356 sq ft
  • Dining

     

    Delmanor Wynford

    DELMANOR WYNFORD

    Shepherd Terrace

    SHEPHERD TERRACE

    Meal service

    Meal service

    DELMANOR WYNFORD

    Five week seasonal menus and Red-Seal Certified Chefs.

    Bar
    Bistro: (24 hours)
    Bistro: (daytime)
    Buffet
    Pub
    Room Service (extra fee)
    Room Service (included)
    Table service
    Tray service in suite (extra fee)
    Tray service in suite (included)

    SHEPHERD TERRACE

    All meals and snacks included in fee. Meals are served in dining room daily Guest Meals Tray service to room if ill (no charge as long as doctor orders) Catering and party facilities available Special area for private dining; restaurant, cafe and convenience store open to the public

    Bar
    Bistro: (24 hours)
    Bistro: (daytime)
    Buffet
    Pub
    Room Service (extra fee)
    Room Service (included)
    Table service
    Tray service in suite (extra fee)
    Tray service in suite (included)

    Seating type

    Seating type

    DELMANOR WYNFORD

    Assigned seating
    Open seating
    Two Seatings

    SHEPHERD TERRACE

    Assigned seating
    Open seating
    Two Seatings

    Special diets

    Special diets

    DELMANOR WYNFORD

    Celiac Diet
    Diabetic
    Ethnic
    Gluten Free
    Halal
    Kosher COR certified
    Kosher style
    Lactose free
    Low sodium
    Puree foods
    Vegetarian

    SHEPHERD TERRACE

    Celiac Diet
    Diabetic
    Ethnic
    Gluten Free
    Halal
    Kosher COR certified
    Kosher style
    Lactose free
    Low sodium
    Puree foods
    Vegetarian

  • Neighbourhood

     

    DELMANOR WYNFORD

    • Aga Khan Museum
    • Japanese Canadian Cultural Centre
    • Shops at Don Mills
    • Life Labs
    • Better Living Health and Community Services
    • Pharmasave
    • Golden Mile Plaza
    • Real Canadian SuperStore
    • Wynford Heights Plaza

    Tridel-inspired retirement rental living in the heart of Don Mills.


    SHEPHERD TERRACE

    • Agincourt Mall
    • Agincourt GO Station— TRAIN STATION
    • Agincourt Library
    • Shoppers Drug Mart
    • St. Timothy's Anglican Church
    • Knox Presbyterian Church
    • Holy Spirit Roman Catholic Church
    • The Scarborough Hospital - General Campus
    • The Scarborough Hospital Birchmount Campus

    Shepherd Village is a neighbourhood unto itself. Within 8.1 acres are beautiful gardens, café and restaurant, health & fitness centre, indoor heated salt water swimming pool, hair salon, convenience store, pharmacy, church, adult day centre and more, Conveniently located beside the Agincourt Mall. We have what you’re looking for!

  • MOVE-IN REQUIREMENTS

     

    Delmanor Wynford

    DELMANOR WYNFORD

    Shepherd Terrace

    SHEPHERD TERRACE

    Requirements

    Requirements

    DELMANOR WYNFORD

    Medical form completed by family doctor, Personal Interview

    SHEPHERD TERRACE

    Chest x-ray, Medical form completed by family doctor, TB test required

    Additional Requirements Note

    Additional Requirements Note

    DELMANOR WYNFORD

    Assessment by Health and Wellness Manager.

    SHEPHERD TERRACE

    TB test (2 step) OR chest x-ray.

  • Accreditation




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