A COMFORT LIFE REPORT:
Chartwell Richmond Woods Retirement Community vs. The Village of Glendale Crossing

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

Richmond Woods is one of the most beautiful retirement residences in all of southwestern Ontario. Seniors living here feel like they are living in a resort. It’s a spectacularly well-appointed, award-winning retirement home that encourages carefree living and improved wellness in residents. Seniors gain a revitalized outlook on life here.

THE VILLAGE OF GLENDALE CROSSING

The Village of Glendale Crossing creates a good-natured community made up of both seniors and staff. The care and nursing staff here get an especially high grade for “going that extra mile” as part of their daily routine. With the opening of Phase 3 in 2023, The Village became a fuller, more vibrant community that benefits strongly from Schlegel’s town square layout and other features. Friends meet each other throughout the building, and a lively daily activities schedule further enhances the social life.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

The lobby staff are always friendly, as are the dining room staff. They offer many activities for residents to participate in if they choose. The breakfast, lunches, and soups are very good. The doctor is easily accessible once a week, and the wellness centre staff are very helpful.

Excellent worker, wonderful personality, Five-star girl, Neelum, is the best

All the staff at Richmond Woods are just wonderful people and I recommend Richmond Wood without any hesitation at all.

All of the staff at Richmond Woods Apartments are excellent! We have been very impressed. At this time we especially want to commend Neelum (at the main reception desk). She is always very friendly and personable, meets everyone with a smile, always takes time for any questions, is very knowledgeable, and is thus much appreciated.

We are very happy with our choice of moving to Richmond Woods. From Neelum, at Reception, who welcomes all with a warm, helpful and efficient manner, to friendly staff and residents, all help us to feel at home..

THE VILLAGE OF GLENDALE CROSSING

As the owner of a business that supports seniors who are transitioning homes, we have moved many clients into Glendale Crossings. The whole village has a wonderful vibe to it - I see seniors out of their rooms engaging in activities and the goings on of village life. There is always a bustle of activity throughout the home and a very social place when in the village. The staff is always warm and inviting and very caring towards the residents and guests. It feels very bright, spacious, and friendly - always clean and well maintained - I would certainly recommend!

As always, I had a good experience. The staff is great. I enjoy visiting with my siblings, and I am always welcomed by the staff.

My father and I had a wonderful lunch followed by a tour with Monika. We found the home open, clean, spacious, warm, and welcoming. We had lunch at the Ruby, which was a real treat, and the food was excellent. My parents are on a wait list but we have been invited to several of their events, the latest being an educational lunch and learn session on Alzheimer's. Feeling part of the community there makes all the difference. Lots of activities in a modern setting with friendly staff on site. Much gratitude for all you do!

When our elderly relative could no longer live independently and needed help with meals and some daily care, we took him to meet the team at Glendale Crossing for a tour. We were all impressed with the facility, from the 'village' concept with a town hall, meeting space, coffee lounge, and other common area amenities, it genuinely feels like a small community. The place is spotlessly clean, and meals are both nutritious and delicious, the staff is relentlessly attentive, and we have never once had a cause for even the mildest complaint. Glendale Crossing is a high-end retirement community, and it shows with every attention to detail and the quality of the staff, but if your relative or family can afford it, we highly recommend it as an option.

The team at Glendale Crossing Retirement Residence is a pleasure to work with. Monika and Holly are knowledgeable, approachable, and genuinely care about building meaningful relationships in the community. They are truly dedicated to supporting seniors and their families.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

At Richmond Woods in north London, Ontario, we offer more than just a place to live—we offer a place to belong. With just 130 suites, our warm and welcoming community feels like family. Residents enjoy independence, connection, and peace of mind—with support always nearby. Whether it’s sharing stories over coffee or joining in on a favourite activity, there’s comfort and joy in every day here.

THE VILLAGE OF GLENDALE CROSSING

The Village of Glendale Crossing, just off Singleton Avenue in London, is a prominent focal point in a blossoming neighbourhood making this Village a true community hub. In Fall of 2023 we opened our Retirement Phase with a total of 227 suites that consist of Independent Living, Retirement Apartments, Full Service Retirement Suites, Assisted Care Suites and Memory Care Suites. The Retirement Phase joined our Long Term Care Village of 192 suites that has been in operation since 2010.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

Richmond Woods focuses on creating a retirement lifestyle where residents can remain active, engaged, and comfortable. We emphasize wellness, hospitality, and thoughtfully designed spaces that support daily living. Residents often value the welcoming atmosphere, strong service culture, and the variety of amenities and activities that make it easy to enjoy retirement while staying connected to others.

THE VILLAGE OF GLENDALE CROSSING

The Village concept that sets us apart was always meant to create a living space for seniors that feels like a small town. In many ways this is similar to the experience our founder, Ron Schlegel, had growing up in Ailsa Craig outside of London, Ont. Our Main Street connects to the Town Square as the social spine of the Village. Together these spaces allow for indoor and accessible options for residents to live life as they always have. Ron also envisioned the Village as community hubs for seniors and others from the surrounding community. His vision was to connect the Village to the broader community to enhance the lives of residents as well as support those living outside the Village.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

When residents move to Richmond Woods, the team focuses on helping them feel comfortable and settled from the start. Staff take time to learn residents’ preferences and routines, while shared dining, social programs, and fitness activities provide natural opportunities to connect with neighbours. The residence offers welcoming common spaces and lifestyle programming that help residents build familiarity and become part of the community at their own pace.

THE VILLAGE OF GLENDALE CROSSING

Each resident who calls the Village home, comes with a unique life story. By completing our My Experience (ME) Form, you help us better understand your life, experiences, values and preferences. In order to support you to live well within our village, we need to begin by hearing your story. Your dedicated Village Experience Coordinator helps guide you through this paperwork and helps make the move-in experience as smooth as possible. Our resident Welcoming Committee strives to help their new neighbours feel welcomed and connected.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

If a resident’s needs change, Richmond Woods works with residents and families to coordinate additional support while maintaining the independence and lifestyle residents value. Services like private home care, wellness supports, and other assistance can be arranged so residents continue feeling comfortable and secure in the community.

THE VILLAGE OF GLENDALE CROSSING

New residents often say “I wish I had done this sooner!” They’re surprised by how quickly they become absorbed in the community and how fast new friendships develop. In no time at all, everybody knows their name and like in any small town, a walk down Main Street is an opportunity to connect with friends and new acquaintances. People are also surprised by opportunities offered to grow and learn in their new community. They find new passions like hosting a podcast, riding a mechanical bull, becoming an artist or fulfilling a lifelong dream of skydiving. As they say, the possibilities are endless.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

Someone seeking a smaller residence with minimal amenities or a quieter, more informal setting may find another community a better fit. Richmond Woods is ideal for seniors who appreciate an active retirement lifestyle with welcoming amenities and shared spaces.

THE VILLAGE OF GLENDALE CROSSING

Glendale Crossing may not be the right fit for someone looking for a very private or independent lifestyle without much connection to others. Life in the Village is designed to feel like a small town, where relationships, shared spaces, and daily interaction are part of the experience. Residents should also be comfortable living in a community where fellow neighbours have a variety of different care needs. We are a full continuum of care Village and we strive to make it a place where everyone belongs. We’re best suited for people who want to be part of a community—to know their neighbours, to be known by name, and to live in a place where connection and belonging are part of everyday life.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

Many visitors are pleasantly surprised by the beauty and atmosphere of Richmond Woods. The thoughtful design, comfortable living spaces, and inviting amenities combine to create a relaxed, enjoyable retirement setting. Residents often comment on how vibrant and friendly it is here.

THE VILLAGE OF GLENDALE CROSSING

New residents often say “I wish I had done this sooner!” They’re surprised by how quickly they become absorbed in the community and how fast new friendships develop. In no time at all, everybody knows their name and like in any small town, a walk down Main Street is an opportunity to connect with friends and new acquaintances. People are also surprised by opportunities offered to grow and learn in their new community. They find new passions like hosting a podcast, riding a mechanical bull, becoming an artist or fulfilling a lifelong dream of skydiving. As they say, the possibilities are endless.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

Over the next few years, Richmond Woods will continue building on the lifestyle and wellness experience residents already enjoy. Programming and amenities will continue to evolve as residents’ interests change, with ongoing focus on comfort, active living, and strong community connections.

THE VILLAGE OF GLENDALE CROSSING

As we look ahead, we’ll continue to build on the Village concept that defines life at Glendale Crossing. That means deepening our connections within the broader community, expanding opportunities for learning, creativity, and engagement, and continuing to listen to residents’ stories through tools like our ME Form. We will also strive to evolve our care and service offerings given the changing needs of our residents. The Village will keep evolving as a place where people can live fully and receive the support they need while staying connected, and continue to discover new passions, just as they would in any vibrant small town.

CHARTWELL RICHMOND WOODS RETIREMENT COMMUNITY

• Located in north London near the Masonville area.
• Offers independent retirement living with support available when needed.
• A comfortable, casual environment.
• Known for welcoming amenities and comfortable, well-designed spaces.
• Focuses on wellness, hospitality, and an active retirement lifestyle.
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THE VILLAGE OF GLENDALE CROSSING

Ask us about our:
Ruby Restaurant: Schlegel Village’s hidden gem
#ElderWisdom: Stories from the Green Bench Podcast
Program for Active Living
Riverstone Spa
Signature Programs