A COMFORT LIFE REPORT:
Holland Gardens - Verve Senior Living vs. Richmond Hill Retirement Residence - Verve Senior Living

HOLLAND GARDENS - VERVE SENIOR LIVING

Holland Gardens offers a full continuum of care in an ultra-modern retirement community, replete with features. It's a unique experience in Bradford! Independent seniors can move in on their own and acquire care as they need it; this also creates an opportunity for couples with different care requirements to remain together in the same building. Making the move out of a traditional family home into a senior living community is challenging but Holland Gardens makes it inviting.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Skill and empathy are the buzzwords you'll hear when seniors and family members describe staff here. Care is enhanced with kindness and a personal touch, a core value of Verve Senior Living, as seen in their communities. One further indication of their expertise is that Richmond Hill Retirement Residence welcomes convalescent stays and respite care. It's a caring community, where kindness is contagious and spreads generously among community members.

HOLLAND GARDENS - VERVE SENIOR LIVING

From the moment I walked in, the atmosphere felt warm, welcoming, and genuinely caring. A special thank you to Mel, the Community Relations Manager, who was truly outstanding. She took the time to answer all of my questions with patience and honesty, and her passion for what she does really shows. She made what could have been a stressful decision feel reassuring and even uplifting. The staff, residents, and overall environment left a lasting impression on me. It’s clear that this is a place where people are treated with dignity, respect, and kindness. After this visit, I feel confident that my parents will be in excellent hands. I highly recommend this community to anyone looking for a supportive and compassionate place for their loved ones.

We recently had an experience with Holland Gardens that genuinely exceeded anything we could have expected. On very short notice, we were trying to navigate a difficult situation for my father following strong recommendations from his doctors that he move into assisted living to focus on getting well. We reached out to Holland Gardens, and from that moment forward, everything about our experience was exceptional. ⠀ Mel, in particular, went far beyond what anyone could reasonably expect. She not only arranged a full tour on essentially zero notice, but thoughtfully created a truly memorable and personal experience for my father. Knowing he had just celebrated his 95th birthday and had been hoping for something special, she arranged a beautiful, tailored lunch for him. It was an incredibly kind and thoughtful gesture, and it spoke volumes about the care and attention she brings to her work. ⠀ Every single person we encountered, both staff and residents, was warm, welcoming, and genuinely kind. There was a consistency to it that you don’t often see. It didn’t feel staged or performative. It felt real. The atmosphere strikes that rare balance of being both professionally run and deeply human. The level of detail throughout the residence is remarkable. From the quality of the environment to the way people interact, it is clear that this is a place where care, dignity, and community are taken seriously every single day. ⠀ In the end, despite the strong medical advice and what was clearly an outstanding opportunity, my father made the difficult decision to return home, fully aware that a room like this may not be available again. That made it all the more important for us to acknowledge just how extraordinary Holland Gardens is. ⠀ Our experience aligns completely with the many other reviews here. This is not just a well-run residence. It is a genuinely special place, built around people who care deeply about what they do.

Our staff member, Denise, visited Holland Gardens Residence and found it to be an inviting contemporary retirement residence with a cozy home-like feel. Met with Melissa, Community Relations Manager, who provided informative information and took the time to explain.

A warm, wonderful time spent being invited into the community of Holland Gardens. Susan and Mel were delightful in their presentation of the suites and all the amenities of this lovely retirement destination. A person could do no better and would thrive here!

My mother lived at Holland Gardens for 4 years and loved every minute of it. They have great outings, entertainment, and activities, but what she loved the most was the people. She considered them family. Everyone working there is caring and friendly, and helpful. It didn’t matter what job they did. Whether it was the management or the dining room servers, or the woman who cleaned her room, she loved them all. I also have to say how great the PSWs and medical staff were. They helped my mom immensely when she broke her wrist and arm, and I was very grateful for them. I don’t know if it’s because of how great the place was run and how wonderful everyone was, but my mom made great friends there. They all seem to look after each other and ensure everyone is included. If you’re looking for a place to move to, or a place for your parent/ parents to live, you can’t go wrong with Holland Gardens!

Sandy Forrest, daughter of resident

Heather and David Butters, residents (2024)

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

I recently stayed at the RHRR following hip replacement surgery. I can’t speak highly enough about the care and attention I received while there. All the support staff, PSWs, and nurses were so kind and helpful. Thank you all for the great experience! It was really appreciated especially at a time when I really needed it.

Truly first-class. My dad is incredibly stubborn, and changing residences has been very challenging for him. Anna went above and beyond to make it work….she even offered to bring dinner to our home just to have a conversation with him. Pam, Wendy, and the entire staff are absolutely phenomenal. The atmosphere is warm and welcoming from the moment you walk in. Without a doubt, an exceptional place for seniors in every way.

After researching literally dozens of assisted care facilities in Richmond Hill and the surrounding cities, based on many factors (cost, good reviews, good location, amenities offered, etc.) we ended up choosing the Richmond Hill Retirement Residence for my sister. She has been extremely satisfied since she moved in a few weeks ago. The staff has been amazing, the food has been excellent, the level of care has been top-notch, the residents there are genuinely happy, and the activities offered have been great. I would strongly recommend Richmond Hill Retirement Residence to anyone considering moving into an assisted care facility.

I stayed in one of the respite rooms after my knee replacement surgery. Every staff member I encountered, PSW, Nurse, Office Staff and Receptionist were focused on offering you the best support they could. While physiotherapy was up to you the staff supported every other aspect of your recovery. The meals were very good and I chose to have the meals delivered to my room as I could not bend my knee. I brought a bed table with me so that I could sit up in bed to eat. The PSW also assisted with showering and getting dressed. The nurse checked in twice daily which was comforting to me. There was also a wound nurse provided by the hospital to change the bandages every other day. In addition, you are given an alert fob to wear, which you can press at any time to receive help. so you are really never far from help. The respite room itself is very clean and comfortable however the bed is not a hospital bed so you may want to bring a wedge so you can sit up comfortably and stretch your leg out. The bed can also be used to perform the necessary exercises which is important. There is also seating with a couch, a small kitchenette, and a table so you are not confined to just the bed. There are nice long hallways and other areas which can be used for the walking exercise. I want to thank the staff for providing the care I needed during the first 2 weeks of my recovery.

I was looking for a senior care home and I came across Richmond Hill Retirement Home via Google. Got in touch with Anna and Helen, and they have been extremely helpful in answering all the questions we threw at them. The site visit was very friendly and informative, not to mention the accommodation they are willing to make to meet our needs! Easily the best retirement home in the area especially with the rate they are offering!

Desiree Onistchenko, former manager

Norma Laughlin, daughter of resident

HOLLAND GARDENS - VERVE SENIOR LIVING

Holland Gardens Retirement Residence is the perfect place to live, laugh and enjoy life. We are an exciting community that offers a luxurious resort-inspired lifestyle. Holland Gardens is located in the heart of a vibrant neighbourhood, making it the ideal place for inspired senior living. Our talented culinary team will delight with great food creations. Perhaps having a great time is on the agenda? There is a wide variety of life enrichment activities to help you stay active and engaged. Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

As part of the Verve Senior Living family, Richmond Hill Retirement Residence is proud to offer a range of well-appointed, spacious suites designed to make you feel right at home. Located in the heart of Richmond Hill, our community is perfectly situated near all the amenities you know and love - from shopping and parks to entertainment and more. But what really sets us apart is our commitment to providing a fabulous lifestyle that's tailored to your unique needs and interests. Whether you're an active senior who loves to socialize or someone who prefers a more relaxing pace, we have something for everyone. From enjoying delicious meals with friends to joining an art class or even trying your hand at DrumFit, your day is always yours to enjoy as you see fit. And with our Health and Wellness Manager on hand to provide regular health assessments and coordinate any care services you may require, you can rest easy knowing that your individual needs and wellness are always our top priority. So why wait? Come join the Verve family at Richmond Hill Retirement Residence today and discover all the amazing opportunities that await you. Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

HOLLAND GARDENS - VERVE SENIOR LIVING

We offer independent living, assisted living, and memory care. We don’t like to think of ourselves as a typical senior living community — we’re a family. Every resident is treated with care and served with a smile every day.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our independent living facility, we're all about keeping families together for as long as possible. With our unique approach to care, we're able to provide multiple levels of support within the same suite. So, whether Mom needs a little extra help with daily tasks or Dad requires more extensive medical attention, our team of dedicated PSWs and nurses can create a customized care plan that meets their individual needs. With us, you can rest easy knowing that your loved ones are in good hands and can stay together for as long as possible.

Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and value

HOLLAND GARDENS - VERVE SENIOR LIVING

Some of the supports we offer to residents when they arrive are, the entire management team introduces themselves. Our housekeeping lead visits and explains about meal times and how to work the washing machines. We also, introduce new residents to existing residents so they feel comfortable in the activites and dining room.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our residence, we believe that life should be full of joy and adventure - no matter your age. That's why our Life Enrichment team works tirelessly with each and every resident to create a personalized schedule of events and activities that cater to their unique interests and hobbies. With a little bit of gentle coaxing, even our most reserved residents are able to come out of their shell and discover new passions, form meaningful connections with others, and truly thrive within our vibrant community. So, whether you're an art lover, fitness enthusiast, or simply looking for a new way to connect with your fellow residents, our Life Enrichment team has got you covered.

HOLLAND GARDENS - VERVE SENIOR LIVING

Residents are supported through a full continuum of care that includes independent living, independent supportive living, assisted living, and memory care. As needs evolve, our Health and Wellness team works closely with residents and families to adjust support in a way that feels seamless and reassuring. The goal is to allow residents to remain within a familiar community while receiving the level of care that best supports their well-being.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At Richmond Hill Retirement Residence, residents can continue living independently while arranging additional support if their needs evolve. We offer independent living and independent supportive living, with services that can be coordinated through the health and wellness team to assist with daily routines. Our goal is to provide personalized support while allowing residents to remain comfortably in their own suite and connected to the life of the community.

HOLLAND GARDENS - VERVE SENIOR LIVING

If your focus is on a private lifestyle with minimal interaction, you might find another setting more suitable. Holland Gardens is designed for seniors who value connection, supportive services, and a community where daily life includes both care and meaningful engagement.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Someone seeking privacy or limited community interaction or who requires memory care or long-term care will find another community more suited to them. Richmond Hill Retirement Residence appeals to seniors who enjoy an active community lifestyle with dining, amenities, and opportunities to connect with others. Residents here appreciate shared spaces, programs, and social engagement as part of daily life.

HOLLAND GARDENS - VERVE SENIOR LIVING

Times have changed a lot. Now, older adults are proactively choosing retirement living because they’re attracted to the lifestyle, the services and amenities, and the peace of mind associated with knowing their needs can be taken care of, both today and tomorrow

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Believe it or not, the average age of our community is over 90! But don't let that fool you - our residents are some of the happiest and healthiest seniors you'll ever meet. Many of them have been with us since we first opened our doors and have formed strong bonds with both our staff and their fellow residents. When you come to visit our community, you'll be amazed by the energy and vitality that radiates from every corner. Whether they're enjoying a game of cards, taking a stroll through our lush gardens, or simply chatting with a new friend, our residents are proof that age is just a number - and that life can be full of wonder and excitement no matter where you are in your journey.

HOLLAND GARDENS - VERVE SENIOR LIVING

We’ll continue to build on the strengths that define Holland Gardens: personalized support, a warm, friendly, vibrant atmosphere, and a strong sense of community. Our focus is on evolving our care and lifestyle offerings in ways that remain responsive to residents while preserving the comfort and familiarity that make this feel like home.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

In the coming years, we’ll continue building on the lifestyle residents already value, including strong wellness programming, dining experiences, and opportunities for social connection. We’ll continue enhancing services that support independence while ensuring residents have access to additional support when it is needed. We’ll continue evolving in ways that enrich daily life and strengthen the sense of community within the residence.

HOLLAND GARDENS - VERVE SENIOR LIVING

Black eyed Susans are the town flower
First real estate tycoon was a women named Letita Magee
Restoration garage is filmed on Water St, downtown Bradford
We are the 4th fastest growing city in Canada
William Osler, the most influential physician in Canadian history, was born in Bond Head, a hamlet next to Bradford

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our community, diversity is our strength. Our residents come from all walks of life, with a wide range of interests, hobbies, and religious backgrounds. From artists and musicians to teachers and entrepreneurs, our community is a vibrant melting pot of unique perspectives and experiences. And while our residents may have diverse backgrounds and life experiences, they share a common bond - a love for the warm and welcoming atmosphere of our community. Whether you're looking to connect with others who share your passions or simply want to embrace new experiences and learn from different perspectives, you'll find a true home at our community.