Hawthorn Park Retirement Community - Verve Senior Living
The Heritage - Verve Senior Living
Description
Hawthorn Park is the ideal place for inspired senior living for over 30 years. Our dedicated team of professionals is on hand 24/7 to inspire your day with enriched activities & programs. Amenities include saltwater swimming pool, on-site movie theatre, spa, woodworking shop & art center. We offer lifestyle options & customizable services so you can age gracefully in place as your needs change, in the comfort & privacy of our own suite. Your safety & comfort are our number one priority.
The Heritage Retirement Residence: Rural meets sophistication in the heart of West Kelowna. We offer independent and assisted living options for seniors. Our elegance complements the comfort, safety, and fulfilling slate of programs and exceptional amenities. Lounge in our dining room, lawn bowl with friends, relax and enjoy the sun on the patio, or enjoy a swim in the pool! From dining and services to the welcoming team members, we inspire active aging with assisted living support when needed, you can age in place with us! We have kitchenette's and secure parking at The Heritage.
What do you do differently or uniquely well?
What do you do differently or uniquely well?
Hawthorn Park has a passion for excellence! We honour and celebrate our seniors, their hopes and dreams, at every opportunity in the unwavering belief that elderhood is a special time and our calling is to nurture and support residents with dedicated focus.
Our full-service senior living retirement residence is designed to meet the needs of each individual from independent to specialized support. Exceptional Dining: Our resident-centric menus are prepared fresh daily by our professional chefs with inspiration from seasonal ingredients. Life Enrichment: We are a place where you can continue to be you while growing as an individual through a variety of activities and programs designed to empower your mind, body, and spirit.
What supports do you offer residents as they adjust to life there?
What supports do you offer residents as they adjust to life there?
Residents are introduced to each department manager to explain their role in the community. We assign a resident ambassador to help welcome and orientate them to their new surroundings. The first few days are a time of adjustment, getting to know their new home. To help with this adjustment period we offer complimentary meal escorts. A new resident welcome tea is also planned to introduce them to their peers currently residing in our home.
Every team member here at The Heritage takes the extra time and attention to get to know each new resident that comes through our doors. From introducing residents with similar hobbies and special interests to ensuring every aspect of their healthcare and culinary needs are considered, welcoming people to The Heritage is a team effort. As well as our staff, we are lucky to have many on-site resident volunteers who make the extra effort to ensure new arrivals are acclimatizing well to their homes and ensuring everyone feels truly welcome to the family.
How are residents supported if their needs change?
How are residents supported if their needs change?
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At The Heritage, we take a thoughtful, individualized approach as needs evolve. Our Health and Wellness team works closely with residents and families to reassess and coordinate additional support, ensuring care is introduced in a way that feels seamless and respectful. The goal is to help residents remain comfortable and confident in familiar surroundings while receiving the assistance they need.
Under what conditions would you advise someone against choosing your community?
Under what conditions would you advise someone against choosing your community?
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If The Heritage is not the right fit, it may be that your care needs extend beyond Independent or Assisted Living. The Heritage is designed to appeal to a wide range of lifestyles—whether you enjoy expressing your creativity through painting or staying active with mini golf and shuffleboard on the patio.
What might residents find surprising about your community?
What might residents find surprising about your community?
Many of our staff have worked at Hawthorn Park for as many as 30 years! Verve is dedicated to teamwork built on trust and mutual empowerment within each one of our retirement residences. We value the input of our residents as part of an environment of mutuality across our organization between our team and those we support. Together, we are better.
The Heritage Retirement Residence offers Respite Stays. Whether it's extra professional assistance during illness or surgery recovery, a respite stay offers all of the comfort, socialization, professional support, and life enrichment of a stay at The Heritage. It's the perfect option for you and your family when you need that extra tender loving care.
How will your community change in the next five years?
How will your community change in the next five years?
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We’ll continue to strengthen the qualities that matter most to our residents—personal attention, consistent support, and a comfortable daily rhythm. We focus on enhancing the resident experience in ways that feel natural and meaningful, while preserving the sense of home that defines life at The Heritage.
What five facts about your community should people know?
What five facts about your community should people know?
1. We are pet friendly!
2. Close to fabulous shops, restaurants, and walking distance to beautiful Okanagan Lake!
3. Continuum of care, aging in place
4. Newly renovated main floor and suites
5. Heated Indoor saltwater pool and hot tub
1. Peace of mind knowing that each suite has emergency pull-cords, personal pendants for each resident, and round-the-clock care staff on site.
2. Well-appointed kitchenettes for you to maintain your independence and prepare a few of your own meals if interested.
3. Beautiful 2nd floor roof-top patio for you to relax, soak in the sun, or garden.
4. Variety of scheduled bus excursions: weekly trips to the grocery stores, Saturday scenic tours, lunch outings to restaurants and wineries.
5. Our Red Seal Chef takes pride in using locally sourced ingredients. To add a little flare, our team likes to celebrate holidays such as Cinco De Mayo and St Patrick’s Day with holiday fare.
Independent Living
Assisted Living
Dementia & Memory Care
Long-term Care
