A COMFORT LIFE REPORT:
Four Elms Retirement Residence - Verve Senior Living vs. Queens Estate Retirement Residence - Metta Lifestyles

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Four Elms should be on your list of Thornhill area retirement homes, if you're looking for a combination of elegant surroundings and exceptional breadth of care. In a peaceful neighbourhood near Steeles and Dufferin, it takes Verve Senior Living's model of quality senior living, and combines that with a continuous care model, from independent living to memory care. You’ll never need to move if your care needs increase and couples with varying needs (especially where one partner has dementia) stay together in one place.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

Queens Estate is an exceptionally well-organized care community, given its newness. We think that comes from Metta Lifestyles’ decades of experience offering senior care. Here, you’ll find a cosy, familiar environment, comforting to those needing assistance or dealing with symptoms of dementia or Alzheimer’s Disease. It’s unique among area retirement homes in offering of a range of care options. Aside from personal assistance and memory care, the variety of stay options includes convalescent and guest stays as well as the provision for hiring your own home care. They're welcoming and flexible.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

After comparing many retirement residences for my parents, Four Elms was without question the best choice we found — the warmest, most welcoming, and the best value by far. Since my parents moved in, they have been incredibly happy with every aspect of their experience, from the delicious food and engaging activities to the friendly residents and genuinely caring staff. They wish that they had moved there years ago! The atmosphere is modern and inviting, and their apartment is beautiful and spacious. A very special mention goes to Shayna List, who truly held our hands through the entire process from beginning to end. She knew exactly how to support my mother, who was very trepidatious about the move, and did so with exceptional warmth, patience, and compassion. I can’t recommend Four Elms highly enough to anyone looking for a retirement residence. It has given our family real peace of mind.

I wanted to personally thank the staff at Four Elms in Dufferin and Steeles. In particular, Ms. Tashi Lhanzey and Ms. Shayna List. They played a pivotal role in my family, moving my dad, Noshir Mistry, to this location from another retirement residence. The location is great, with lots of activities and encouragement from the staff. Dad is in an assisted living suite and has adjusted very quickly to the new environment. I would definitely recommend exploring this location before deciding on moving family members to a retirement home.

My mother decided to go to the assisted living floor as she knew she needed more assistance. I was a caregiver for her for 2 years. The care from all the PSWs was amazing to the point that these have become her friends. She is much more active, helps getting dressed everyday, and looks so forward to the activities. She has really excelled in terms of the activity and her will to keep going. She hardly watches TV anymore as she has purpose. It's like being on a cruise ship daily...lol. I am so impressed by the care each person has. They work so hard there because it is their passion and all have so much patience. Takes special people to be caregivers. And for my personal well-being, it is a comfort to know she is being looked after and content and happy. It really does free up my time as I can visit less and know she is taken care of. Makes a big difference and gives peace of mind. Remember that senior residence is 2 fold. Care for the resident and comfort for the children of them.

I recently stayed at Four Elms as a respite. My overall stay was that of being on a cruise ship on land! The staff was very accommodating and very pleasant. The food was delicious and nutritious. The activities and entertainment were enjoyable. We even enjoyed happy hour with wine and a treat a couple of times a week. We were kept busy with games, etc. I loved this place. It’s not if I will return… but when.

My mom moved into assisted living at Four Elms in her mid-90's, having always lived independently in her own home. The attentive care and tremendous kindness she received at Four Elms, from the very first day she arrived, was second to none. Mom loved her suite, the courtyard, the meals, and ALL of the staff, from the receptionists, nurses, and PSWs to the maintenance workers. As her daughter, who was on-site multiple times throughout every week, I cannot recommend Four Elms highly enough in terms of services, support, and genuine kindness. This residence is a clean, safe, and well-managed environment with responsive and caring staff.

Gilda, resident

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

To the wonderful UHN team! Thank you so much for showing such care, patience, kindness, and support during my mom and dad's stay here. Our family is very grateful and remembers your kindness!

Very clean, very friendly, with lots of activities. Staff are incredibly friendly and easy to work with

My mother has been living at Queen’s Estate for the past 1.5 years and was recently accepted at long-term care. She is 80 years old, has dementia and is exit-seeking. The staff have been really great here. They have been professional and have communicated very well about my mother’s needs. You can see that the ladies who took care of my mother really cared about her. I felt that my mother was safe in this place, and I would recommend it for anyone with an elderly parent who needs extra care and attention.

Moving my mom from her longtime home to a memory care retirement community was an emotional transition. After visiting a few other places, Queens Estate immediately felt right. From day one, Agnes, Sharon, Ivie, and the entire staff treated my mom with kindness, patience, and respect. While adjusting to her new home came with challenges, seeing how the staff treat her like family has been truly heartwarming. The consistent care and thoughtful updates have given me peace of mind as she settles in, becomes more comfortable, and stays engaged with activities that keep her mind active.

The staff at Queen's Estate are incredibly caring and committed to making this a home for our mother. Moving our mom, who is on a journey with dementia, into a care home was difficult. The staff at Queen's has made the transition a lot easier for mom and us.

Michelle Bergman, management

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Surrounded by a peaceful neighbourhood in Thornhill, you'll enjoy luxurious elegant surroundings, Chef inspired dining options and excellent views of the city from the balcony of your spacious suite. You can choose to participate in an extensive array of lifestyle activities and exercise programs and our experienced staff will meet with you to create a personalized plan to ensure your health and wellness needs are met. Four Elms Retirement Residence - the ideal place for Inspired Senior Living! Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

Conveniently located off the 401 and minutes from Humber Hospital, Queens Estate is a brand-new continuum of care community with superb care services and a state-of-the-art memory care program. We offer flexible care service options that suit our residents evolving needs. Our community offer spacious amenities, such as a theatre, manicured outdoor gardens and vaulted-ceiling dining room. Our memory care program offers a resident-centric approach that celebrates their life’s journey.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

We have amazing activities to keep all our residents actively engaged along with special outings to the beach, casinos, bowling, golfing and more. We celebrate all special holidays. Resident monthly suggestions and feedback are welcomed and implemented when creating monthly calendars. Food is an important part of the experience, therefore we support food committees run by our residents.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

Queens Estate is more heavily known for our Metta Memory Program and how our Residents are integrated within each level of care.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

New residents are supported for the first few weeks with a Four Elms Ambassador and all staff helping them with direction to programs and meals until we see they are comfortable on their own. We also have a detailed onboarding program in which all department managers personally visit and introduce ourselves to all new seniors moving in.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

As residents’ needs evolve, Four Elms offers additional levels of support, including independent supportive living, assisted living and memory care. Nursing staff, PSWs, and wellness professionals provide personalized assistance while helping residents remain comfortable in familiar surroundings. The goal is to adjust care gradually and seamlessly with residents’ current lifestyle, so they continue enjoying the programs, dining, and friendships that make daily life meaningful.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

We may not be the best fit for someone seeking a quiet or minimalist lifestyle. Four Elms is best suited to seniors who like a lively social life, vibrant programs, shared dining, and opportunities to connect with others. Residents enjoy the lively community where activities, friendships, and engagement are a big part of everyday life.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Our amazing Legends Café that is the place to be! A wonderful space that offers wonderful snacks, fruit, coffee, and more 24/7. You will find after lunch it is where many gather for great conversation.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

In the coming years, we’ll continue building on the strengths residents value most: attentive care, engaging programs, and a welcoming community atmosphere. We focus on enhancing wellness services, expanding lifestyle programming, and ensuring residents have the support they need as they age. We’ll always be improving while preserving the warm, caring environment that residents and families appreciate.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

1. We are walking distance to all shops, such as Winners, Dollarama, Shoppers and Canadian Superstore.
2. Restaurants within walking distance, along with Parks and Dufferin Clarke Community Senior Centre.
3. We have an amazing courtyard that is used for entertainment, BBQ and just plain relaxing in the summer. It's been known to have an ice cream truck or 2 stop by.
4. Legends Cafe is a hopping social venue
5. Movie talks and matinees are each week run by residents for the residents.

QUEENS ESTATE RETIREMENT RESIDENCE - METTA LIFESTYLES

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