Dr. Hemstock Retirement Residence and Hearthstone Place Verve Senior Living
The Wellington Retirement Residence
Description
Welcome to Dr. Hemstock Residence & Hearthstone Place! We offer independent retirement lifestyles along with personalized support for when you need that extra support to make the day great. Our community has been newly renovated in 2023, and it's designed with a focus on the heritage and natural environment of the Lloydminster area. A warm community atmosphere and best-in-class services and amenities await you.
As a premier Park Place multi-level care residence, The Wellington provides Independent and Supportive Living options for seniors seeking to maintain independence while enjoying access and services to amenities. This picturesque community provides our residents and their families the opportunity to enjoy the varied local shops and restaurants located in the city’s downtown area, within close proximity from our residence.
What do you do differently or uniquely well?
What do you do differently or uniquely well?
We are a family. “Together”, we shape who we are. We instill our values and our vision to create a "Resident-Centric" environment. Staff inspire our residents to experience fulfillment on a level that means something to them. As a community, we strive to deliver sensitivity and care, by respecting all members of our residence. We feel that upon establishing these values, we have created a family-based community. This enables us to shape who we are, and creates a family within a community.
At The Wellington, we offer a warm, personalized living experience with a unique blend of independence and support. Responsive staff, and flexible dining with daily meals in our beautiful dining room. Families appreciate our transparent communication and tailored care, while seniors value the comfort, connection, and dignity they find here making The Wellington a preferred choice in Medicine Hat.
What supports do you offer residents as they adjust to life there?
What supports do you offer residents as they adjust to life there?
We can offer a buddy system for new residents. This helps them build a sense of belonging. All the managers meet with our new residents allowing them to get to know them. This allows them to feel comfortable with our staff. Our dining room is open seating, creating an environment that helps them get to know other residents. We also encourage family to visit to help make the transition easier.
At The Wellington in Medicine Hat, we support residents through a warm welcome and personalized orientation. Our team introduces new residents to staff, community spaces, and daily routines while learning about their preferences. We offer a close-knit, responsive environment where residents are known by name. Families choose us for our transparent communication, tailored care, and genuine warmth. Seniors appreciate the balance of independence and support, making The Wellington a trusted and preferred choice.
How are residents supported if their needs change?
How are residents supported if their needs change?
At Dr. James Hemstock Retirement Residence and Hearthstone Place, we respond to changing needs with a thoughtful and compassionate approach. As residents require more support, our team works closely with them and their families to coordinate additional services and care in a way that respects dignity and individuality. Our goal is to ensure residents continue to feel comfortable, supported, and part of the community they call home.
At The Wellington, we closely monitor each resident’s well-being and adjust support as needed. If care needs change, our team works with the resident and family to explore options—whether that’s modifying services, bringing in external care providers, or transitioning to a more suitable suite. Moves within the community are handled with care and clear communication, minimizing stress. If a resident’s needs exceed what we can provide, we assist in coordinating a smooth transition to another Park Place Seniors Living community or care setting, ensuring continuity and comfort.
Under what conditions would you advise someone against choosing your community?
Under what conditions would you advise someone against choosing your community?
Someone looking for a more formal retirement setting or even a minimalist lifestyle may find another environment better suited to them. Our caring, compassionate community is rooted in relationships, compassion, and a sense of belonging. We’re a strong fit for seniors who like a healthy social life, personal attention, and who want a residence where people are known and cared for as individuals.
The Wellington is not be the best fit for seniors requiring 24/7 medical care or advanced memory support, as we are not a licensed long-term care or dementia home. Our community is ideal for those seeking independent or supportive living with flexible services, but not for those needing intensive clinical oversight. Prospects looking for large-scale amenities or highly specialized programs may prefer a larger residence. Our strength lies in personalized attention, a close-knit setting, and a balance of independence and support—values that may not align with every senior’s priority.
What might residents find surprising about your community?
What might residents find surprising about your community?
We exceed expectations because we genuinely care for our residents. We try our hardest to make our new residents feel included. Our Life Enrichment is a wonderful team, that plans many outings throughout the year. Our staff understands that each resident is an individual and we treat them as such. We get to know each resident, who they are, and what their life story is.
Many residents are pleasantly surprised by how quickly they feel at home at The Wellington. While some expect a quiet, clinical setting, they discover a vibrant, social atmosphere with personalized care and genuine warmth. The Wellington creates a close-knit community where residents are known by name and staff are highly responsive. Newcomers often comment on the flexibility of our dining options, the friendliness of fellow residents, and the ease of settling in. The experience is more engaging, supportive, and personal than many expect from retirement living.
How will your community change in the next five years?
How will your community change in the next five years?
Over the next five years, we’ll continue to build on the values that define our community: compassion, respect, and connection. Our focus will remain on enhancing the resident experience through attentive care, meaningful engagement, and an environment where each person feels valued. Growth for us means strengthening the sense of home and belonging that residents and families already trust.
Over the next five years, The Wellington will continue evolving to meet the changing needs of seniors in Medicine Hat. We plan to enhance flexible care options, expand wellness programming, and strengthen partnerships with external providers to support aging in place. Our intimate scale will remain a core strength, allowing us to personalize services while integrating new technologies and feedback-driven improvements. These efforts reflect our mission to offer dignified, resident-centered living and will further position The Wellington as a trusted, responsive community for seniors and their families.
What five facts about your community should people know?
What five facts about your community should people know?
1. We are located in Canada's only provincial border city.
2. We have 131 suites between our two buildings, Dr. Hemstock and Hearthstone Place.
3. We can easily accommodate dietary needs. Whether it is a low-sodium, diabetic, celiac, or you have allergies, we can incorporate it.
4. We have a receptionist working seven days a week, including holidays. They are a friendly team, that are happy to help with our resident’s needs.
5. Each suite has the resident’s names outside so that friends and family know where they are.
Flexible Dining – Residents enjoy daily lunch and dinner served in our central dining area, offering comfort, flexibility, and independence.
Flexible Living Model – We support both independent and supportive living, allowing residents to age in place with dignity and tailored care.
Personalized Onboarding – Every new resident receives a customized welcome experience, helping them settle in quickly and confidently.
Responsive Team – Our staff is known for quick, thoughtful attention, creating a safe and warm environment that feels like home.
Community Connection – Residents are encouraged to engage in social activities, fostering friendships and a strong sense of belonging.
Independent Living
Assisted Living
