More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Rosemary Wentworth, family member
I feel at ease knowing Mom is in a safe and caring environment. The staff is attentive and kind. The move-in process was smooth because of the staff. They were aware of the necessary details for my Mom's care. Also, the meals are healthy and well-balanced. There are many opportunities for activities that make Grandview living pleasurable.
Nancy Clark, family member
New to Grandview, everyone here is amazing. Very friendly, lots of activities. Very welcoming environment! Sam(Sandra) and John have given excellent service for meals so far. Our lunch server also gave excellent service. Highly recommend.
Janice Stanshall, family member
My mother, Jean, has been at Grandview for three years now. We have only good words to say on the care she has received. The staff is so caring and patient with her. She requires extra care, and they go beyond their means. I feel content that she is well looked after. I give Grandview Retirement a 10-STAR Review. This place is just amazing.
Tina Mattatall, family member
The care and attention shown by staff is much appreciated. My parents are very happy!
Todd U, family member
Great retirement home. Good communication, and looks after your loved ones to the best of their abilities.
Chris Peitchinis, family member
Very friendly staff and nice and clean facility. Also, the chef prepares excellent meal choices. Our grandson loves to visit our mom. He has fun downstairs in the common area, playing on the putting green and indoor bocce.
Brent Annamaria, family member
Moved my mother here at the end of March 2025. She loves it and all the staff and people living here. The food is very good, the atmosphere is wonderful, and she loves all the events that happen every day. There's something for everyone to enjoy. Mom's happy.
Ron Ryckman, family member
So happy to find this residence for my father. He was having difficulties at home taking care of himself. Family did what we could to help, but it was not enough. Grand view has taken the burden off the family and he has adjusted well to his new living, activities and excellent care has been great for all. Thank You GrandView, and to the wonderful staff!
Frank Mercuri, family member
Grandview is exactly what my mom needed. The facilities are top notch and so are the staff. So far it has been a great experience for my mom and our family. It gives us a great feeling of relief, knowing that there is always someone there in case she needs any assistance. 5 stars for sure.
Susan Arena, family member
Since our mother arrived at Grandview 7 months ago, the transition from home living to retired living has been smooth due to caring staff and friendly residents. Nursing staff support her well-being and she enjoys the menu selection in the dining room. Staff at the front desk are always available to communicate with our mother and with us when needed. As a family, we feel Mom is safe and happy. We highly recommend Grandview Retirement Living for those looking for a positive environment for their loved ones.
Rocco Piro, family member
We moved our elderly parents from their home of 50 years into Grandview Retirement Living. To our absolute delight, they just love it! We haven’t seen them this happy, content, and stress-free in years! They are just thriving! They have made new friends, they're active, they don’t complain anymore, and they look 10 years younger! We can’t say enough good things about Grandview Retirement Living and their wonderful staff in Stoney Creek. Just excellent!!
Janice Henshaw, family member
My mother recently moved into the Grandview Family. She is enthusiastically involved in activities and entertainment. In her words, she feels like she is on a cruise. She loves the food, the light housekeeping done for her, and the beautiful view from her suite.
Ramina Youash, family member
Since I moved my 2 uncles to Grandview Retirement Residence I have seen much improvement in their health and overall mood. The activities this home has keeps my uncles active both mentally and physically. The staff is so friendly and helpful. They know each residence by name. They are very honouring and treat the residents with genuine respect. The place is immaculately clean. When an issue arises, the staff 9 out of 10 respond courteously and efficiently. They are quick at problem-solving. I especially had a concern for one of my uncles who was operating on 20% use of his kidneys prior to moving into the home. Since bringing him to Grandview Retirement, his kidney function has increased to 25%; something unheard of in the nephrology clinic. I was so pleased with the Executive Chef Ezio, going above and beyond the call of duty to ensure my uncle received nutritious, healthy, well-balanced meals. My uncles have gained their independence back since they moved here and I have peace of mind knowing they are well looked after. Thank you to all staff, but a special thanks to the 2 Ritasat reception, Christine the nurse, Chef Ezio, Catherine in Sales and the Maintenance Staff. You have made life pleasurable again for the Ganja brothers and friends, and have taken a huge burden off me.
Jean Dryer, visitor or friend
Catherine Hall [is] an absolute pleasure to work with... she shows she cares, a gift that is very special and rare. We know a gentleman who is now a resident of Grandview and he so enjoys it.
Lori Farr, family member
Grandview Retirement Living in Stoney Creek, Ontario is a wonderful place for seniors to live & thrive and I highly recommend booking a tour/meeting to find out everything this retirement home has to offer. Honestly, you won't be disappointed. The home is beautiful, the staff are amazing and the food is delicious! They also offer a variety of activities/events and the seniors currently living there are so friendly & welcoming to all. My parents transitioned from their home of 40+ years to their new home effortlessly. They are truly happy, relaxed and I have peace of mind knowing my parents are safe, respected and well cared for.
Ed Froome, resident
When I decided to check out Grandview Retirement Living (GRL), Catherine Hall showed me around and a Studio that was available to rent. I first met Catherine at a Seniors Club, Club 60, where she provided a very nice Luncheon, with all sorts of sandwiches, fruit, vegetable's and cakes. Righr from the start I new I'd like her. She was warm and friendly, with a great smile. She answered all our question and more.
I moved in on the 1 October 2022 and have no regrets. All the staff are quite friendly and greet you, with your name and a smile. Rita(s) at the front desk, are always friendly and willing to help you as best they can.
The Chef has a great selection of meals, that are very tasty and meets everyone's needs and special diets.
Judy, the Manager of activities, is a ball of fire. Always on the go, running and organizing all the activities, and there are a lot of things to do daily. Judy is another great person on the GRL staff, that is always willing to help you.
All in all, it's been a great experience and I'm looking forward for many years to come.
Judy Rickey, visitor or friend
This summer I had the pleasure of meeting with Catherine who is in charge of new residents moving in and having a grand tour of this beautiful retirement home. The amount of activities that are available to their residents inside the home itself is plentiful and one would never get bored living in this setting.
Robert Tang, family member
Since moving here earlier this year, our father is having such an active and fun retirement life - from weekly entertainment, to fitness, to monthly bus trips out to Confederation Park, Niagara Falls Casino, Butterfly Observatory, and even St. Jacobs.
He loved to cruise when our mother was still alive so every day has been like living on a cruise ship. He loves going down to see all the Entertainment (e.g., singers, musicians, lectures) - his passion is photography and videography, so it has provided him the opportunity to film and photograph visiting entertainers!
Plus he has learned new skills from other residents who have become new friends - like billiards and mini-golf. As well as poker! Our father is very social and likes to be around people, so this new phase has provided him the opportunity to socialize more than when he was living alone and no longer able to drive as much.
Grandview has lots of seating/lounge areas which we have used for regular private family and holiday celebrations. Everything is clean and new as they opened only in the June timeframe.
The Stoney Creek staff are all very friendly and caring. Sometimes the food service has been slow, but the gourmet meals are nutritious and tasty.
There is a "town car" service that residents will soon be able to use (i.e., to be able to book for own private transportation). The surcharge is reasonable compared to paying uber or taxi.
