The Heritage - Verve Senior Living
The Concorde Retirement Residence - Verve Senior Living
Description
The Heritage Retirement Residence: Rural meets sophistication in the heart of West Kelowna. We offer independent and assisted living options for seniors. Our elegance complements the comfort, safety, and fulfilling slate of programs and exceptional amenities. Lounge in our dining room, lawn bowl with friends, relax and enjoy the sun on the patio, or enjoy a swim in the pool! From dining and services to the welcoming team members, we inspire active aging with assisted living support when needed, you can age in place with us! We have kitchenette's and secure parking at The Heritage.
Awarded the Best of the South Okanagan (2023, 2024) and the Seal of Approval Award in recognition of achieving 10 years of the highest standards in safety, security & services, The Concorde Retirement Community is dedicated to excellence in senior living options. Professionally managed with a true family vibe, our Community promotes independent living with alternatives for residents to age in place & for couples to remain together as long as possible. Designed with comfortable living spaces, featuring large windows for plenty of natural light & amenities which include a resident garden with raised garden boxes, The Concorde Retirement Community is your perfect lifestyle choice for socialization, entertainment, friendship, and peace of mind.
What do you do differently or uniquely well?
What do you do differently or uniquely well?
Our full-service senior living retirement residence is designed to meet the needs of each individual from independent to specialized support. Exceptional Dining: Our resident-centric menus are prepared fresh daily by our professional chefs with inspiration from seasonal ingredients. Life Enrichment: We are a place where you can continue to be you while growing as an individual through a variety of activities and programs designed to empower your mind, body, and spirit.
The Concorde offers homemade delicious meals freshly prepared onsite, with an a ‘la carte menu including monthly buffets. The true family vibe and resident involvement in daily programs and activities creates a warm and friendly home. The Concorde offers programs and activities 7 days a week, exercise / strength & fitness classes 3 times a week, art and culture and a wide variety of opportunities for social interaction. Residents feel very safe knowing there is 24/care staff onsite along with a Health and Wellness Manager.
What supports do you offer residents as they adjust to life there?
What supports do you offer residents as they adjust to life there?
Every team member here at The Heritage takes the extra time and attention to get to know each new resident that comes through our doors. From introducing residents with similar hobbies and special interests to ensuring every aspect of their healthcare and culinary needs are considered, welcoming people to The Heritage is a team effort. As well as our staff, we are lucky to have many on-site resident volunteers who make the extra effort to ensure new arrivals are acclimatizing well to their homes and ensuring everyone feels truly welcome to the family.
As residents age in place and assisted living services are required, the Concorde can provide services as follows: Bath Assistance, Medication Assistance, Nurse Administration i.e. Lab collection/injections/Swabs etc., door Alarm monitoring, daily care assistance, wellness check, vital sign check, medi-alert non-emergency call, meal escort, daily meal reminder phone call, Ted Stockings off /on, resident safety check, 1:1 Companion Care (Based on Availability), 1/1 Care Aide (Based on Availability), Daily Meal Reminder Phone Calls, Catheter / Ostomy Care weekly.
How are residents supported if their needs change?
How are residents supported if their needs change?
At The Heritage, we take a thoughtful, individualized approach as needs evolve. Our Health and Wellness team works closely with residents and families to reassess and coordinate additional support, ensuring care is introduced in a way that feels seamless and respectful. The goal is to help residents remain comfortable and confident in familiar surroundings while receiving the assistance they need.
At The Concorde, residents can transition between independent living and assisted living as their needs evolve. Our team works closely with residents and families to assess changing circumstances and arrange additional support when needed. This approach allows residents to remain in familiar surroundings while receiving more assistance with daily living, health, and wellness. If a resident eventually requires nursing care, our team will guide the family as they work with The Ministry of Health for assessment and placement in long-term care.
Under what conditions would you advise someone against choosing your community?
Under what conditions would you advise someone against choosing your community?
If The Heritage is not the right fit, it may be that your care needs extend beyond Independent or Assisted Living. The Heritage is designed to appeal to a wide range of lifestyles—whether you enjoy expressing your creativity through painting or staying active with mini golf and shuffleboard on the patio.
Someone seeking a completely independent apartment lifestyle with minimal services or community interaction may find another type of setting more aligned with their expectations. The Concorde tends to appeal to seniors who appreciate an active retirement lifestyle with dining, amenities, and opportunities to connect with others. Residents here enjoy shared spaces, programs, and a supportive environment that encourages community engagement.
What might residents find surprising about your community?
What might residents find surprising about your community?
The Heritage Retirement Residence offers Respite Stays. Whether it's extra professional assistance during illness or surgery recovery, a respite stay offers all of the comfort, socialization, professional support, and life enrichment of a stay at The Heritage. It's the perfect option for you and your family when you need that extra tender loving care.
We have a good mix of 27 men and women of various ages including eight couples. Residents are active and involved and even lead many of the day-to-day activities. We have raised garden beds in our community garden for the residents to enjoy. We offer weekly bus outing that include winery tours, back road country drives, Christmas light tours, animal farms such as the GotaGoat, Kangaroo farm, Aviation Center/Classic Cars, Farmers Markets etc.,
How will your community change in the next five years?
How will your community change in the next five years?
We’ll continue to strengthen the qualities that matter most to our residents—personal attention, consistent support, and a comfortable daily rhythm. We focus on enhancing the resident experience in ways that feel natural and meaningful, while preserving the sense of home that defines life at The Heritage.
In the coming years, The Concorde will continue building on the qualities residents already value, attentive service, strong wellness programming, and a welcoming community atmosphere. The focus will remain on enhancing services that support residents’ independence while ensuring additional support can be arranged as needs evolve. The goal is to continue offering a comfortable and engaging retirement lifestyle for residents and their families.
What five facts about your community should people know?
What five facts about your community should people know?
1. Peace of mind knowing that each suite has emergency pull-cords, personal pendants for each resident, and round-the-clock care staff on site.
2. Well-appointed kitchenettes for you to maintain your independence and prepare a few of your own meals if interested.
3. Beautiful 2nd floor roof-top patio for you to relax, soak in the sun, or garden.
4. Variety of scheduled bus excursions: weekly trips to the grocery stores, Saturday scenic tours, lunch outings to restaurants and wineries.
5. Our Red Seal Chef takes pride in using locally sourced ingredients. To add a little flare, our team likes to celebrate holidays such as Cinco De Mayo and St Patrick’s Day with holiday fare.
We are not a Nursing Home. We provide Assisted Living Services for those that may require a little extra care as they age in place. Residents that require Assisted Living stay in their same suite and services are brought to them into their suite.
Independent Living
Assisted Living
