A COMFORT LIFE REPORT:
Chartwell Palermo Village vs. Chartwell Erinview

CHARTWELL PALERMO VILLAGE

Palermo Village is widely praised for the way staff treats residents. "Friendly" and "helpful" are terms used as a matter of course by family members, when describing the staff here. There's nothing better than hearing that your senior loved one loves where they live.

CHARTWELL ERINVIEW

Erinview's newest building, which opened in 2019, raises the bar of care and community created in this established retirement residence. It's a completely contemporary living environment surrounded by beautiful older homes on tree-lined streets in Sheridan Homelands. Ideal for families in Mississauga, Milton, Oakville, and elsewhere in the west GTA, the Erinview offers a uniquely homey feeling. That comes straight from the top, from a company focused on caring for elders. And one of the ways that's best exemplified is in the relative affordability of this community, compared to other seniors' residences in the area.

CHARTWELL PALERMO VILLAGE

I could not be more pleased with the service provided to my Mother by all the staff and Palermo Village. The attention to detail and communication is matched by the quality of experiences and amenities provided to residents. It is very evident they understand the senior population very well and has made it a habit to exceed expectations in a relational manner. I would highly recommend Palermo Village to prospective residents and to their families.

The staff at Palermo Village went above and beyond caring for our mother. We wouldn't hesitate recommending this wonderful home to anyone. All the staff, especially Sree and Lorraine, made our mother's final days at Palermo a loving experience for which we will always be grateful. From our entire family, thank you from the bottom of our hearts.

Great hospitality when I visited them for Thanksgiving yesterday. Such a warm and welcoming environment, everyone is genuinely happy and positive to be around.

This place is so good and special thanks to GM Sandra Derozario and Kristoffer Ong See, and other nursing staff. They have the best communication, well-managed care, and they are so nice to everyone. I have done my placement from this place and saw that everyone is doing their job wholeheartedly, and it feels like a second home. Finally, I am so happy with their kindness and respectful behaviour towards every resident at their place.

I loved visiting my grandparents at Palermo. The place was filled with fresh flowers all over. Food was simply delicious and fresh. The music with brunch was really beautiful. The residency was clean and tidy. The atmosphere for Thanksgiving was just filled with happiness and joy.

Patty Harris, daughter of resident

CHARTWELL ERINVIEW

Erinview is a gem. My parents moved there once they both had some health issues and loved it! Even my Dad who was not on board and did not want to leave his house, was so happy there. In fact, he would tell me every time he saw me how grateful he was that I convinced him to move. My Dad had Parkinson's and cancer and needed more and more help, the staff was not only caring but also so kind and helpful. I knew he was in good hands when I was not there. My mom has Dementia, and this was so good for her as she had someone to do the cooking and cleaning, and she could not worry about that anymore. Tamara is a superstar, she was reassuring the first time I met her, and until the last time. When my Dad passed in the home, I felt the compassion and support of everyone, especially Justine and Allison. And as an only child, it was really amazing to have them be there for my Dad and me.

My mother has been at The Erinview for.over 3 years now and has found a second home. Thank you for all do for ma!!!

I recently stayed at Erinview for 5 1/2 weeks following cardiac surgery and was very satisfied with the experience. The support and kind attention given by the staff, as well as the great meals and comfort of a modern suite, were instrumental in my recovery from the surgery. I would recommend Erinview as an excellent choice for anyone who requires respite care.

Tamara and her team provide a home and customer service to the residents of Erinview that is second to none. An exceptionally high quality of life and supports are provided to the residents of this home. Tamara knows the value of keeping the "family" in "family business." These characteristics carry over into her dedication to the residents and her management style. Everyone is an equal at Erinview and this makes an enormous difference in the quality of life the residents enjoy. From the moment you walk in the front door, you are immediately at ease and feel at home. Small homes and teams really do it better.

I stayed for 2 weeks after my knee surgery The place is very clean and well organized. The dining room staff was very attentive and helpful. All staff are very helpful and caring.

Tamara Billy, former management

CHARTWELL PALERMO VILLAGE

More than an elegant residence, Palermo Village is a community designed to provide you with every convenience and service you need to live in comfort and security. From chef-prepared meals and housekeeping to laundry and personal care, Palermo Village makes being at home a true luxury. Choose your day to include an early morning workout or if you would prefer a leisurely breakfast with a friend, or both! Palermo Village offers something for everyone from art to music to fitness to quiet reading. Do as little or as much as you would like and then retreat to your comfortably appointed suite with fabulous view.

CHARTWELL ERINVIEW

Erinview offers a family friendly atmosphere of comfortable living and personalized support in the presence of great food and great friends. Erinview is a well-established residence located in the heart of Mississauga with a reputation built on providing worry-free retirement living for over thirty years. Come and visit our new building and see how great retirement can be. Register on our website for more information.

CHARTWELL PALERMO VILLAGE

What sets Palermo Retirement Community apart from others is its innovative approach to care and community building. Unlike other retirement homes that can feel isolated or institutionalized, Palermo Retirement Community is built around the concept of creating a supportive, inclusive, and active community that enhances the quality of life for its residents.

CHARTWELL ERINVIEW

Erinview focuses on creating a retirement residence that feels welcoming, comfortable, and genuinely personal. We emphasize relationships, thoughtful service, and an environment where residents feel at home. The community is designed to support independence while offering opportunities for connection through shared dining, activities, and welcoming common spaces.

CHARTWELL PALERMO VILLAGE

We offer one on one tours with our life enrichment team that will tour and get to know the new resident and sit with other residents who have simlar interests. We also offer a resident council who's responsible to make new residence feel welcomed and cared for.

CHARTWELL ERINVIEW

When residents move to Erinview, the focus is on helping them feel comfortable and supported from the beginning. Team members take time to learn residents’ routines and preferences so they can settle in at their own pace. Shared meals, fitness programs, and daily activities provide natural opportunities to meet neighbours and become part of the community.

CHARTWELL PALERMO VILLAGE

We take a personalized approach as needs evolve. Our Health and Wellness team works closely with residents and families to reassess and adjust services, ensuring support is added in a way that feels seamless and reassuring. Our goal is to help residents continue living comfortably and confidently in a place that still feels like home.

CHARTWELL ERINVIEW

If a resident’s needs change, Erinview works with residents and families to coordinate additional support. Options vary, including private home care services, respite stays, and palliative care support. Our goal is to help residents remain comfortable and supported while maintaining continuity in the community they call home.

CHARTWELL PALERMO VILLAGE

Someone seeking a very independent, low-engagement, minimalist lifestyle may find another setting more suitable. Palermo Village is designed for seniors who value both personalized support and community, where dining, programs, and daily interactions are part of the experience.

CHARTWELL ERINVIEW

Someone looking for a very large residence with extensive resort-style amenities or a highly active, high-energy setting may prefer another community. Erinview is well suited to seniors who appreciate a comfortable, community-oriented environment.

CHARTWELL PALERMO VILLAGE

In addition to individualized care, Palermo Retirement Community places a strong emphasis on social engagement and activity. They offer a wide range of recreational and social activities designed to promote physical, mental, and emotional well-being. From fitness classes and educational seminars to social events and cultural outings, there is always something happening at Palermo Retirement Community.

CHARTWELL ERINVIEW

People are often surprised by how quickly Erinview feels familiar and comfortable. While we offer contemporary amenities and thoughtful design, what often stands out for people is the relaxed atmosphere and the friendly connections that develop with other residents and the staff.

CHARTWELL PALERMO VILLAGE

We’ll continue to strengthen the balance between care and lifestyle that defines Palermo Village. Our focus will be on enhancing wellness, expanding opportunities for connection, and ensuring our services continue to evolve in step with residents’ needs.

CHARTWELL ERINVIEW

Over the next several years, Erinview will continue focusing on the qualities residents value most: comfort, community, and attentive service. Programming and wellness offerings will evolve with residents’ interests while maintaining the welcoming atmosphere that defines the residence.

CHARTWELL PALERMO VILLAGE

1)Feel at home in our warm and welcoming atmosphere, supported by a caring staff committed to meeting your every need.

2)Thrive with personalized care, including assistance with daily activities, medication management, and medical support.

3)Embrace social engagement at Palermo Retirement Community, offering fitness classes, educational seminars, social events, and cultural outings.

4)Experience a supportive, inclusive, and active community that enhances your quality of life.

5) Enjoy exclusive amenities such as a private family dining room, a walk-out lower level leading to a patio, and an incredible trail adjacent to a ravine.

CHARTWELL ERINVIEW

Located in the Sheridan Homelands neighbourhood of Mississauga.
• Offers independent retirement living in an intimate community setting.
• Close-knit community that’s comfortable and relaxed.
• Provides options such as guest stays, respite care, and palliative support.
• Known for its welcoming atmosphere and strong sense of community.