A COMFORT LIFE REPORT:
Holland Gardens - Verve Senior Living vs. The Roxborough Retirement Residence - Verve Senior Living

HOLLAND GARDENS - VERVE SENIOR LIVING

Holland Gardens offers a full continuum of care in an ultra-modern retirement community, replete with features. It's a unique experience in Bradford! Independent seniors can move in on their own and acquire care as they need it; this also creates an opportunity for couples with different care requirements to remain together in the same building. Making the move out of a traditional family home into a senior living community is challenging but Holland Gardens makes it inviting.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Seniors and family members agree that the Roxborough renews people's enjoyment of life. That begins with the reinvigoration of moving into a clean, still-new place—but that’s deepened by the day-to-day environment here. It's a revelation to people how great life can be in a place where they’re surrounded by fellow seniors and service-minded staff.

HOLLAND GARDENS - VERVE SENIOR LIVING

From the moment I walked in, the atmosphere felt warm, welcoming, and genuinely caring. A special thank you to Mel, the Community Relations Manager, who was truly outstanding. She took the time to answer all of my questions with patience and honesty, and her passion for what she does really shows. She made what could have been a stressful decision feel reassuring and even uplifting. The staff, residents, and overall environment left a lasting impression on me. It’s clear that this is a place where people are treated with dignity, respect, and kindness. After this visit, I feel confident that my parents will be in excellent hands. I highly recommend this community to anyone looking for a supportive and compassionate place for their loved ones.

We recently had an experience with Holland Gardens that genuinely exceeded anything we could have expected. On very short notice, we were trying to navigate a difficult situation for my father following strong recommendations from his doctors that he move into assisted living to focus on getting well. We reached out to Holland Gardens, and from that moment forward, everything about our experience was exceptional. ⠀ Mel, in particular, went far beyond what anyone could reasonably expect. She not only arranged a full tour on essentially zero notice, but thoughtfully created a truly memorable and personal experience for my father. Knowing he had just celebrated his 95th birthday and had been hoping for something special, she arranged a beautiful, tailored lunch for him. It was an incredibly kind and thoughtful gesture, and it spoke volumes about the care and attention she brings to her work. ⠀ Every single person we encountered, both staff and residents, was warm, welcoming, and genuinely kind. There was a consistency to it that you don’t often see. It didn’t feel staged or performative. It felt real. The atmosphere strikes that rare balance of being both professionally run and deeply human. The level of detail throughout the residence is remarkable. From the quality of the environment to the way people interact, it is clear that this is a place where care, dignity, and community are taken seriously every single day. ⠀ In the end, despite the strong medical advice and what was clearly an outstanding opportunity, my father made the difficult decision to return home, fully aware that a room like this may not be available again. That made it all the more important for us to acknowledge just how extraordinary Holland Gardens is. ⠀ Our experience aligns completely with the many other reviews here. This is not just a well-run residence. It is a genuinely special place, built around people who care deeply about what they do.

Our staff member, Denise, visited Holland Gardens Residence and found it to be an inviting contemporary retirement residence with a cozy home-like feel. Met with Melissa, Community Relations Manager, who provided informative information and took the time to explain.

A warm, wonderful time spent being invited into the community of Holland Gardens. Susan and Mel were delightful in their presentation of the suites and all the amenities of this lovely retirement destination. A person could do no better and would thrive here!

My mother lived at Holland Gardens for 4 years and loved every minute of it. They have great outings, entertainment, and activities, but what she loved the most was the people. She considered them family. Everyone working there is caring and friendly, and helpful. It didn’t matter what job they did. Whether it was the management or the dining room servers, or the woman who cleaned her room, she loved them all. I also have to say how great the PSWs and medical staff were. They helped my mom immensely when she broke her wrist and arm, and I was very grateful for them. I don’t know if it’s because of how great the place was run and how wonderful everyone was, but my mom made great friends there. They all seem to look after each other and ensure everyone is included. If you’re looking for a place to move to, or a place for your parent/ parents to live, you can’t go wrong with Holland Gardens!

Sandy Forrest, daughter of resident

Heather and David Butters, residents (2024)

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

My wife Angela and I moved into the Roxborough in Dec 2023. We are an active couple and weren’t sure if this was right for us. However, the staff and residents welcomed us warmly, and we have made a lot of friends here. Activities are many and far-reaching, something for everyone. Some activities include social events, special outings, live entertainment, movies, and of course, Bingo…all keep you as busy as you like or not. We have travelled extensively and have eaten in some outstanding venues, but I have to say the food at the Roxborough rivals any of them. The meals are exceptional, ingredients are fresh (many herbs are grown in our own garden), everything is well prepared, tasty, and varied. The facility itself is so comfortable and well-maintained, and boasts a peaceful and beautiful courtyard, and underground parking is a wonderful addition, especially in the winter. Everyone from the wait staff in the restaurant, maintenance to housekeeping, to life enrichment…the staff are marvellous. We recommend the Roxborough highly!

I was very fortunate to have such a positive experience during my rehab at The Roxborough in April of this year. It is spear headed by Melanie. Melanie was in contact with me from setting the initial meeting to explain what was offered and allowed me to put my possessions in early to accommodate my surgery schedule. The staff on a whole were also very polite as was my case with the night attendants. Bringing more ice at night and adding a couple of cookies to tide me over. I would highly recommend The Roxborough for anyone's recuperation.

My wife Joyce and I moved into the Roxy in August and couldn't be more satisfied. Where does one start ? The staff are without exception - Fabulous ! The food is 5 star all the way as at each meal you always get options; is always the freshest imaginable; always served on linen table cloths; is changed after each person is finished dining and includes the nicest wait staff possible. Add to this, you can dine on your schedule ( with -in certain hours ) and choose to sit with new friends each meal OR sit at the same table with the same friends. Your choice. What could be better ?

I highly recommend the Roxborough for anyone considering retirement options for themselves or their loved ones. Dianne at the front desk is so friendly and always ready to help. Carrie, their Health & Wellness Manager goes above and beyond to coordinate services and reassess care plans as needs evolve. The building itself is well-maintained, cozy and chic. They offer a wide range of activities and events to keep residents actively engaged in the community. Safety features across the building provide peace of mind, allowing residents to live as independently as possible. My favourite feature was their large beautiful terrace. It has lots of space to walk around and raised garden beds for those who aren't ready to give up their backyards just yet.

When we were searching for a retirement residence for Willy, my mother-in-law, The Roxborough wasn't even on our radar. But by chance we took a tour of this Newmarket residence, right across the street from Southlake Hospital, and were immediately impressed by its cozy atmosphere, the warmth and kindness of its staff, and most importantly, the smiles we saw among many of The Roxborough's residents. This was an encouraging sign. Since then, after moving Willy into a suite facing a beautiful courtyard, we've been incredibly heartened by the care Willy has received in her new home. As a 97 year old, recently widowed lady who had been a social butterfly throughout her life, Willy has found a new community supported by caring professionals who seem to have made it their mission to bring comfort and security to its residents in their golden years.

Cathy Charpentier, management

Silvia Perkins, daughter of resident

HOLLAND GARDENS - VERVE SENIOR LIVING

Holland Gardens Retirement Residence is the perfect place to live, laugh and enjoy life. We are an exciting community that offers a luxurious resort-inspired lifestyle. Holland Gardens is located in the heart of a vibrant neighbourhood, making it the ideal place for inspired senior living. Our talented culinary team will delight with great food creations. Perhaps having a great time is on the agenda? There is a wide variety of life enrichment activities to help you stay active and engaged. Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

The Roxborough is located in historic Newmarket just steps away from Southlake Regional Health Centre. Elegantly appointed rooms from studios to two bedroom and den suites. Three meals available daily. Certified healthcare staff and Emergency Response System 24-hours a day plus assisted living packages if required. Weekly housekeeping, linen and towel service. Cozy, comfortable and vibrant amenity spaces and activities to suit your personal lifestyle; choose to join, relax or watch, your day your way.

HOLLAND GARDENS - VERVE SENIOR LIVING

We offer independent living, assisted living, and memory care. We don’t like to think of ourselves as a typical senior living community — we’re a family. Every resident is treated with care and served with a smile every day.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Our dining services, influenced by kitchen staff with hotelier backgrounds, is second to none in the area: from cherry socials at the height of cherry season to ladies high teas, we can accommodate the gourmands and the epicurious Our warm wood and fine furnishes makes The Roxborough cozy and relatable for those looking for upscale but homey surroundings.

Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

HOLLAND GARDENS - VERVE SENIOR LIVING

Some of the supports we offer to residents when they arrive are, the entire management team introduces themselves. Our housekeeping lead visits and explains about meal times and how to work the washing machines. We also, introduce new residents to existing residents so they feel comfortable in the activites and dining room.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

We offer a buddy system to link new residents with those who have called The Roxborough home for some time. Managers and staff pop in to welcome those just arriving, and members of our Life Enrichment Team interview new residents to identify hobbies and interests and match them with activities on offer. Family are widely encouraged to spend time with their loved ones and join us for meals and events such as our monthly buffet brunches.

HOLLAND GARDENS - VERVE SENIOR LIVING

Residents are supported through a full continuum of care that includes independent living, independent supportive living, assisted living, and memory care. As needs evolve, our Health and Wellness team works closely with residents and families to adjust support in a way that feels seamless and reassuring. The goal is to allow residents to remain within a familiar community while receiving the level of care that best supports their well-being.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At The Roxborough, residents can continue living comfortably even as their needs evolve. The residence offers independent living with supportive services that can be added as required, including personal assistance and wellness support. Access to professional healthcare services and respite options allows care to increase in a coordinated way, while residents remain in the familiar surroundings of their suite and community.

HOLLAND GARDENS - VERVE SENIOR LIVING

If your focus is on a private lifestyle with minimal interaction, you might find another setting more suitable. Holland Gardens is designed for seniors who value connection, supportive services, and a community where daily life includes both care and meaningful engagement.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

The Roxborough is best suited to seniors who value independent living within a supportive and socially engaged community. Someone who requires highly specialized or intensive medical care in a clinical environment may find a different type of setting more appropriate. We support independence while providing thoughtful assistance when it is needed.

HOLLAND GARDENS - VERVE SENIOR LIVING

Times have changed a lot. Now, older adults are proactively choosing retirement living because they’re attracted to the lifestyle, the services and amenities, and the peace of mind associated with knowing their needs can be taken care of, both today and tomorrow

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Residents are often surprised by the strong sense of community, where friendships develop naturally through shared meals, activities, and daily routines. Families often comment on how well staff know residents and their visitors, and how attentive and responsive the team is in everyday interactions. The combination of warm relationships and an active lifestyle tends to stand out quickly to those experiencing the residence for the first time.

HOLLAND GARDENS - VERVE SENIOR LIVING

We’ll continue to build on the strengths that define Holland Gardens: personalized support, a warm, friendly, vibrant atmosphere, and a strong sense of community. Our focus is on evolving our care and lifestyle offerings in ways that remain responsive to residents while preserving the comfort and familiarity that make this feel like home.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

In the years ahead, The Roxborough will continue building on its focus on resident wellbeing and an engaging retirement lifestyle. Programming, services, and amenities will evolve with residents’ interests and needs, while the community continues to emphasize attentive service, meaningful activities, and a comfortable environment where residents enjoy their independence.

HOLLAND GARDENS - VERVE SENIOR LIVING

Black eyed Susans are the town flower
First real estate tycoon was a women named Letita Magee
Restoration garage is filmed on Water St, downtown Bradford
We are the 4th fastest growing city in Canada
William Osler, the most influential physician in Canadian history, was born in Bond Head, a hamlet next to Bradford

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

• Located in Newmarket, close to Southlake Regional Health Centre and local amenities.
• Offers independent living with supportive services available when needed.
• Provides short-term respite stays and flexible support options.
• Part of the Verve Senior Living family of retirement communities.
• Known for a welcoming environment, attentive staff, and an active community lifestyle.