A COMFORT LIFE REPORT:
Hawthorn Park Retirement Community - Verve Senior Living vs. The Vineyards Residence

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Hawthorn Park is at the top of the list of retirement homes in Kelowna proper. A number of things about this community make it outstanding: the personalization of each suite, fantastic features inside and out, and its care for dementia sufferers. The suites here are some of the most reasonably priced we have seen for a community of this quality.

THE VINEYARDS RESIDENCE

The Vineyards is a thoroughly modern addition to retirement living options in Kelowna. Striking features of this community include expert care available, and the sense of spaciousness and newness that pervades this development. For Kelowna-area residents facing a need for some additional help with daily care, or families dealing with the progressive effects of dementia, this offers exemplary care and community.

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

My daughter's dance class did a performance here: lovely place. Considered asking if they would make an age exception and take me in. Looking forward to getting old!

Excellent care. The people are wonderful.

Hawthorn has a positive and friendly vibe. The staff are always open and helpful; they are responsive to requests and take the initiative to convey any concerns they may have about our loved one. The atmosphere created by staff at Hawthorn is reflected in their residents - people are friendly and seem to mingle well. The activities arranged by staff are creative - there always seems to be a few things Dad joins in on. It’s a great place.

My Mom recently moved in to Hawthorn Park and has not looked back since! The entire staff have gone above and beyond to ensure that she is settling in and feels welcome. The food is delicious, activities and outings are plenty, and the residents are friendly and open to meeting new friends. My Mom is blossoming and enjoying her days surrounded by people, socializing and in a safe and secure environment, and free of the worries of home ownership and all that comes with it. Much gratitude to Alyssa for her work and assistance in helping us to make the change so seamless.

I am so happy with this residence. I helped move in a family member and from the first meeting, we felt they cared for and listened to us and treated us with kindness and respect. Now that my family member is settled, her needs are anticipated and if there are any concerns or suggestions they are acted on as soon as humanly possible. I would highly recommend Hawthorn Park, I believe it is the number one rated residence in Kelowna, if not the Okanagan, and I can see why.

Fiona, daughter of resident

Yvette Paulson, resident (2024)

THE VINEYARDS RESIDENCE

My dad recently moved into Assisted Living at The Vineyards Residence after living independently his whole life. As my dad is 101 years old, I thought it would be a challenging transition. Thanks to the wonderful staff and variety of activities to keep the residents engaged and connected, my dad is thriving. I hear no complaints about the food, and the staff at The Vineyards ensures that my dad is living in a safe, supportive, and caring community.

My mother-in-law moved into The Vineyards in 2022, first on the Assisted Living floor and later in Memory Care. This facility is beautifully designed and maintained and the staff are endlessly caring and friendly. The nursing staff and management were always available and ready to listen and help in any way possible. My mother-in-law’s room was comfortable and felt like a home rather than a care facility and the recreational team kept her engaged and happy in their many activities. During her recent decline and palliative care the nurses, care aides, housekeeping staff and management could not have been kinder or more attentive. Thanks so much to all the staff who helped make Erika’s last days peaceful and full of loving care.

In Oct of 2022 my father, with Parkinson's and Vascular Dementia, ended up in Kelowna General Hospital. Due to upsetting circumstances, the medical system considered my father assisted living when he needed full care and support. We did not qualify for a funded bed or full care and our alternatives were to send my father back home, which was no longer safe for him, or to look into private care. This led me to look into different private facilities that would be safe and supportive for him. We wanted something that would take into consideration his dementia/parkinsons but still allow for some freedom with support (ex. he could come to dinner if he wanted but would get a reminder for dinner since he didn't know timeframes most of the time due to his brain failure). I met with Jenelle who gave me a tour, listened to my story, and showed such graciousness and compassion. I knew pretty much immediately that I wanted my dad there and we secured a spot for him. Unfortunately, he passed away in hospital shortly before he was planned to move and even then the Vineyards was wonderful to work with in cancelation and moving out of all my dad's things. I'm so grateful for the peace of mind and the details that were handled even though my dad didn't have the pleasure of living there in the end. Jenelle showed her support to my husband, my sisters, and me through words, tears, and in showing up to my father's memorial even though she hadn't met him. If you want a residence and manager (Jenelle) that really cares about the families and your loved ones, I highly recommend looking into the Vineyards.

We moved my father into the Vineyards 2 months ago when he was in the end stages of his 7 year battle with Prostate Cancer. He was requiring 24/7 care and TLC and was starting to deal with memory loss and confusion. Jenelle made the intake process seamless and the team on the third floor were amazing. Many of the staff are quite young and we weren't sure how it would go, but there is a kind and compassionate group of workers on that floor that loved on Dad and cared for him as well or better than we could at home. From our experience I would highly recommend putting your family in their care.

This community is a must see! The Residence is state-of-the-art, clean and safe. The team at the Residence is absolutely wonderful. Hands down, an amazing place to be!

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Hawthorn Park is the ideal place for inspired senior living for over 30 years. Our dedicated team of professionals is on hand 24/7 to inspire your day with enriched activities & programs. Amenities include saltwater swimming pool, on-site movie theatre, spa, woodworking shop & art center. We offer lifestyle options & customizable services so you can age gracefully in place as your needs change, in the comfort & privacy of our own suite. Your safety & comfort are our number one priority.

THE VINEYARDS RESIDENCE

At The Vineyards Residence, Kelowna’s premiere retirement living option, our approach to Assisted Living & Memory Care will delight you. Our beautiful residence, with a focus on wellness & purposeful living, allows people to go about life as they always have, despite health changes. Experienced staff provide professional assistance with the activities of daily living, as well as exceptional dementia and Alzheimer’s care. Enjoy a beautiful suite, including in-suite kitchenette and washer/dryer, and delicious meals. The Vineyards Residence - Life’s Better Here.

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Hawthorn Park has a passion for excellence! We honour and celebrate our seniors, their hopes and dreams, at every opportunity in the unwavering belief that elderhood is a special time and our calling is to nurture and support residents with dedicated focus.

THE VINEYARDS RESIDENCE

At The Vineyards Residence, we embrace a multigenerational approach welcoming post-secondary, high school, and elementary students to engage with our residents.
Grade 2 and 3 local elementary students visit weekly to practice their reading with seniors and to teach/partake in an art activity.

High school students earn volunteer hours supporting residents in a variety of ways such as portering, assisting with activities, and spending quality one-on-one time.
Post-secondary students are living, volunteering and working in the residence.
The Vineyards Residence is a practicum site for various colleges and universities training healthcare professionals through co-operative education.

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Residents are introduced to each department manager to explain their role in the community. We assign a resident ambassador to help welcome and orientate them to their new surroundings. The first few days are a time of adjustment, getting to know their new home. To help with this adjustment period we offer complimentary meal escorts. A new resident welcome tea is also planned to introduce them to their peers currently residing in our home.

THE VINEYARDS RESIDENCE

A welcome gift awaits new residents when they move into The Vineyards Residence. Members of the Leadership Team eagerly look forward to meeting with residents to personally welcome them and the Resident Handbook covers many frequently asked questions. A friendly current resident may welcome newcomers to join them for meals or activities as they establish themselves in their new home. Meals preferences are reviewed with the Chef and all assisted living residents are encouraged to attend the monthly Assisted Living Resident Council meetings to hear the latest news and contribute to the lifestyle at The Vineyards Residence.

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Information not available

THE VINEYARDS RESIDENCE

As a resident’s needs change, we support them by reassessments to understand the changing needs. Follow up with the doctor and family. We have a dietician, occupational therapists and social workers on site if required for more support.

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Information not available

THE VINEYARDS RESIDENCE

If there are aggressive behaviours or more complex needs outside Alzheimer’s and Dementia (such as feeding tube or brittle diabetes where more one on one nursing is required).

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Many of our staff have worked at Hawthorn Park for as many as 30 years! Verve is dedicated to teamwork built on trust and mutual empowerment within each one of our retirement residences. We value the input of our residents as part of an environment of mutuality across our organization between our team and those we support. Together, we are better.

THE VINEYARDS RESIDENCE

Residents and their families are delighted with the multi-generational interactions.

The Vineyards Residence offers a phased-in approach to care where residents can age in place. A resident may require assisted living initially and can transition, as needed, by increasing care support to full memory care or long-term care.

The recreation calendar offers opportunities beyond bingo and movie nights. You can also find events such as “Painting and Pinot”, brain games using the Tovertafel Table, and organized outings to the places like the Aviation Museum, the Symphony and cheering on the UBCO Men’s Basketball Team!

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

Information not available

THE VINEYARDS RESIDENCE

We will continue to grow and support our residents and in the next five years our phase two of independent living apartments will be completed to allow a more aged in place lifestyle of living.

HAWTHORN PARK RETIREMENT COMMUNITY - VERVE SENIOR LIVING

1. We are pet friendly!
2. Close to fabulous shops, restaurants, and walking distance to beautiful Okanagan Lake!
3. Continuum of care, aging in place
4. Newly renovated main floor and suites
5. Heated Indoor saltwater pool and hot tub

THE VINEYARDS RESIDENCE

• The Vineyards Residence offers Assisted Living, Memory Care and Enhanced Care.
• Pets are welcome and our Pet Therapy Program is popular with therapy dogs visiting almost every day. Recently, Memory Care Residents enjoyed hatching & nurturing chicks.
• Be sure to say hello to our post-secondary students who live in the building, volunteer with residents, and are also part-time employees.
• Service packages are customized to what you need.
• Tours are available weekdays and Saturdays. Call our Community Relations Manager at 236-420-4400 to arrange your personal tour today!